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Multi-talented Solution Engineer with extensive experience in complex and diverse financial service environments. Proven ability to successfully lead and design products that align customer needs with solutions that drive competitive advantages, product offerings, process improvements, and increased savings. Successful in leading, influencing and motivating both direct reports and other team members. Collaborative and decisive with strong communication and interpersonal abilities.
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Solutions ConsultantFisOklahoma City, Ok, Us
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Solutions ConsultantFis Jan 2022 - Present -
Sr Product Assessment AnalystFis Aug 2020 - PresentUnited States
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Sr. Product Owner, DigitalMidfirst Bank Nov 2018 - Aug 2020Oklahoma City, Oklahoma -
Manager, Product Management And DevelopmentVerizon Apr 2015 - Sep 2018Tulsa, OklahomaResponsible for all marketing strategy and program development for the Verizon Credit business unit including sales reporting, marketing effectiveness, process improvements, project management, and building and fostering critical relationships within Verizon.• Continually worked to solve operational and process issues increasing productivity and efficiency while contributing to the $64M in sales volume for 2017.• Conducted employee management including performance and coaching responsibilities.• Identified a disadvantage compared to the competitors that could offer better pricing on wireless devices. Conducted necessary research and worked with the third-party funding sources obtaining better rates, making monthly prices more competitive, resulting in a 2% increase in transactions for the equipment covered by the special rate.• Provided leadership and support during the outsourcing of operations and assumed a majority of responsibilities ensuring the day-to-day operations continued successfully.• Established and maintained key relationships across Verizon to achieve a high degree of interaction with product, marketing and other departments.• Recovered over $1.5M in at risk transactions. -
Avp, Product Manager, Online & Mobile BankingBok Financial Jul 2012 - Jan 2015Tulsa, Oklahoma AreaResponsible for marketing strategy and product development for online and mobile banking products for all regions including product lifecycle management, $1.2M budget, market research, process improvements, project management, and building and fostering critical relationships.• Delivered mobile deposit product launch on time and exceeded the 5-month 500 user adoption forecast in 1st month of launch.• Implemented the transition from Waterfall to an Agile Development cycle.• Managed a cross-functional business line effort to introduce new product features that ensured approval and coordinating strategies for future implementation.• Assessed complex market analysis to create focused, integrated product plans and directed entire product management lifecycle of mobile and online banking products.• Developed criteria for testing new and proposed products, reviewing results and recommending necessary alterations of products and testing.• Received approval from the executive committee for a business case that replaced the third-party solution for online and mobile banking with in-house technology. Led the research, development of user cases and journey maps, collaboration with IT and project management on plan scope and building project strategy, and work with designers on the responsive buildout using both waterfall and agile techniques.• Launched and enhanced the Mobile Alerts function allowing users to customize their notification preferences and improve the customer experience. Over 100K alerts were sent out within the first month to mobile banking customers.• Managed and monitored the Electronic Statements product that allowed customers to download and print statements directly from the app or online. Achieved 80% user utilization and reduced costs of sending monthly statements.• Developed and implemented a scoring model that raised mobile deposit limits and addressed customer complaints. -
Treasury AnalystBok Financial Sep 2010 - Jul 2012• Responsible for implementing technology and business services for commercial clients and supporting the sales manager with the creation of Request for Proposal (RFP).• Created in-depth pricing proposals, ensured products operated within SLA for commercial clients, and partnered with internal & external business partners to guarantee all products & services were delivered to meet the customer’s expectations.
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Campaign ManagerThe Leukemia & Lymphoma Society Oct 2006 - Sep 2009Albuquerque, New Mexico Area• Developed a comprehensive plan of operations for programs; consisting of strategic planning, budgeting, development of timelines, volunteer recruitment, and marketing & event implementation.• Managed fundraising campaigns for both The Man & Woman of the Year & Light the Night programs.• Generated revenue and managed expenses for both programs fundraising over $500,000 a year.• Oversaw all event management activities for large and high-end events including marketing, invitations, venues, food, and entertainment for over 4,000 attendees.• Managed expenses to be no more than 15% of fundraising budget. -
Marketing SpecialistIntuit 2001 - 2006• Managed end-to-end processes for all products and service campaigns related to rebate operations.• Provided specialized support to marketing management through operational development, coordination, implementation, and administration for all direct rebate programs.• Participated in monthly business performance reviews.• Audited the rebate website for accuracy, compliance and positive experience while also developing and publishing new content.• Consistently monitored and evaluated third party vendors and rebate operation processes. Discovered and investigated fraudulent and suspicious rebate activities recovering $15,000.• Tested inbound marketing programs providing results reporting and improvement recommendations.• Participated in the RFP process of identifying and successfully implementing a second rebate vendor.• Responsible for daily, monthly, and quarterly reporting on rebate program.• Served as a UAT testing coordinator for order management system. Collaborated with the Systems and Operations group to identify and resolve test environment and production issues.
Janine Collins Skills
Janine Collins Education Details
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Master Of Business Administration (Mba) -
Business, Management, Marketing, And Related Support Services -
Marketing
Frequently Asked Questions about Janine Collins
What company does Janine Collins work for?
Janine Collins works for Fis
What is Janine Collins's role at the current company?
Janine Collins's current role is Solutions Consultant.
What is Janine Collins's email address?
Janine Collins's email address is ja****@****rst.com
What is Janine Collins's direct phone number?
Janine Collins's direct phone number is +190855*****
What schools did Janine Collins attend?
Janine Collins attended The University Of New Mexico, Tarleton State University, University Of Arizona.
What skills is Janine Collins known for?
Janine Collins has skills like Banking, Retail Banking, Product Management, Commercial Banking, Product Marketing, Financial Services, Relationship Management, Business Analysis, Cash Management, Treasury Management, Vendor Management, Treasury Services.
Who are Janine Collins's colleagues?
Janine Collins's colleagues are Sirisha Maddala, Parthiban Saravanan, Richa Kumari, Connie Whitman, Sonali Sharma, Ravichandran B, Rijomon R.
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