Head Of Customer Success
Current- Billing & Finance Management.- Customer Onboarding Management.- Training Management.- Active Customer & Account Management.- Customer Support Department Management.- Team Management.
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@redember.co.za
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Janine Cooper is listed as Head of Customer Success at reOS, a with 12 employees, based in Cape Town, Western Cape, South Africa. AeroLeads shows a work email signal at redember.co.za and a matched LinkedIn profile for Janine Cooper.
Janine Cooper previously worked as Customer Success Lead at Reos and Business Coordinator at Red Ember Technology. Janine Cooper holds Hospitality Management Diploma, Hospitality Administration/Management from Capital Hotel School.
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As a passionate Head of Customer Success, I’m dedicated to driving client satisfaction, retention, and growth. With almost a decade of experience in customer success, account management, and team leadership, I’ve developed a strong foundation in building lasting client relationships, ensuring seamless onboarding, and aligning customer needs with business goals. I lead talented teams, ensuring we deliver proactive, high-quality service at every stage of the customer journey.
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Western Cape, South Africa
- Billing & Finance Management.- Customer Onboarding Management.- Training Management.- Active Customer & Account Management.- Customer Support Department Management.- Team Management.
South Africa
- Led client onboardings and training.- Conducted monthly webinars.- Managed active client accounts.- Managed new Proof of Concept (POC) projects.- Acted as liaison between clients and product team.- Managed relationships with our largest client.
South Africa
- Supported business across coordinative and administrative functions.- Ensured customer success and satisfaction.- Completed vendor and tender applications, RFQs, RFIs, and SLAs.- Managed customer portfolios and consultant team coordination.- Managed accounts and served as debtor controller.- Coordinated training programs.
South Africa
- Converted data between payroll systems.- Performed full reconciliations and reporting.- Configured systems to match existing database requirements.
South Africa
- Coordinated consultant teams.- Managed administrative functions and accounts.- Served as debtor controller.
South Africa
- Managed and maintained the RO3 E-Commerce store.- Acted as liaison between clients and logistics companies.- Ensured client success and satisfaction.- Handled full debtors and creditors functions.
South Africa
- Supported business across coordinative and administrative functions.- Ensured customer success and satisfaction.- Managed software and hardware sales.- Handled full debtors and creditors functions.- Coordinated IT technician teams.
South Africa
- Coordinated weddings and corporate functions from start to execution.- Ensured client satisfaction.
Other employees you can reach at reos.co.za. View company contacts for 12 employees →
Tyson Brinkley
Colleague at ReosCity Of Cape Town, Western Cape, South Africa
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Roger Obrien
Colleague at ReosSouth Africa
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EK
Ernst Kuschke
Colleague at ReosCity Of Cape Town, Western Cape, South Africa
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SA
Simone Adonis
Colleague at ReosCity Of Cape Town, Western Cape, South Africa
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AV
Anri Van Zyl
Colleague at ReosCity Of Cape Town, Western Cape, South Africa
View →
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Janine Cooper works for reOS.
Janine Cooper is listed as Head of Customer Success at reOS.
AeroLeads has found 1 work email signal at @redember.co.za for Janine Cooper at reOS.
Janine Cooper is based in Cape Town, Western Cape, South Africa while working with reOS.
Janine Cooper has worked for Reos, Red Ember Technology, Sage, Oasis Water, and Cns Online.
Janine Cooper's colleagues at reOS include Tyson Brinkley, Roger Obrien, Ernst Kuschke, Simone Adonis, and Anri Van Zyl.
You can use AeroLeads to view verified contact signals for Janine Cooper at reOS, including work email, phone, and LinkedIn data when available.
Janine Cooper holds Hospitality Management Diploma, Hospitality Administration/Management from Capital Hotel School.
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