Janine Cooper Email and Phone Number
Janine Cooper work email
- Valid
Janine Cooper personal email
As a passionate Head of Customer Success, I’m dedicated to driving client satisfaction, retention, and growth. With almost a decade of experience in customer success, account management, and team leadership, I’ve developed a strong foundation in building lasting client relationships, ensuring seamless onboarding, and aligning customer needs with business goals. I lead talented teams, ensuring we deliver proactive, high-quality service at every stage of the customer journey.
Reos
View- Website:
- reos.co.za
- Employees:
- 12
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Head Of Customer SuccessReos Jan 2024 - PresentWestern Cape, South Africa- Billing & Finance Management.- Customer Onboarding Management.- Training Management.- Active Customer & Account Management.- Customer Support Department Management.- Team Management. -
Customer Success LeadReos Mar 2022 - Jan 2024South Africa- Led client onboardings and training.- Conducted monthly webinars.- Managed active client accounts.- Managed new Proof of Concept (POC) projects.- Acted as liaison between clients and product team.- Managed relationships with our largest client. -
Business CoordinatorRed Ember Technology Jan 2020 - Feb 2022South Africa- Supported business across coordinative and administrative functions.- Ensured customer success and satisfaction.- Completed vendor and tender applications, RFQs, RFIs, and SLAs.- Managed customer portfolios and consultant team coordination.- Managed accounts and served as debtor controller.- Coordinated training programs. -
Onboarding/Migration SpecialistSage Aug 2017 - Dec 2019South Africa- Converted data between payroll systems.- Performed full reconciliations and reporting.- Configured systems to match existing database requirements. -
Sales CoordinatorSage Oct 2015 - Oct 2016South Africa- Coordinated consultant teams.- Managed administrative functions and accounts.- Served as debtor controller. -
Debtors And Creditors ControllerOasis Water Feb 2013 - Aug 2015South Africa- Managed and maintained the RO3 E-Commerce store.- Acted as liaison between clients and logistics companies.- Ensured client success and satisfaction.- Handled full debtors and creditors functions. -
Office ManagerCns Online Sep 2010 - Jan 2013South Africa- Supported business across coordinative and administrative functions.- Ensured customer success and satisfaction.- Managed software and hardware sales.- Handled full debtors and creditors functions.- Coordinated IT technician teams.
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Events Coordinator & Wedding PlannerVarious Companies May 2008 - Aug 2010South Africa- Coordinated weddings and corporate functions from start to execution.- Ensured client satisfaction.
Janine Cooper Education Details
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Capital Hotel SchoolHospitality Administration/Management
Frequently Asked Questions about Janine Cooper
What company does Janine Cooper work for?
Janine Cooper works for Reos
What is Janine Cooper's role at the current company?
Janine Cooper's current role is Head of Customer Success | Passionate about enhancing client relationships and delivering exceptional results | Team Culture | SaaS | FinTech.
What is Janine Cooper's email address?
Janine Cooper's email address is ja****@****r.co.za
What schools did Janine Cooper attend?
Janine Cooper attended Capital Hotel School.
Who are Janine Cooper's colleagues?
Janine Cooper's colleagues are Simone Adonis, Anri Van Zyl, Roger Obrien, Ernst Kuschke, Tyson Brinkley.
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Janine Cooper
South Africa1ccsabco.co.za
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