Provide input in improvements to processes, systems, and proprietary technology.Assisting the Head of Accounts with collections, payouts, and arrears management.Billing, invoicing, and reconciliation of payments to and from clients.Handling client queries, changes, and amendments to contracts.Ensuring compliance with relevant laws and regulations.Maintaining flawless records throughout all processes.Taking initiative in open-ended projects to assist in systems design… Show more Provide input in improvements to processes, systems, and proprietary technology.Assisting the Head of Accounts with collections, payouts, and arrears management.Billing, invoicing, and reconciliation of payments to and from clients.Handling client queries, changes, and amendments to contracts.Ensuring compliance with relevant laws and regulations.Maintaining flawless records throughout all processes.Taking initiative in open-ended projects to assist in systems design, accuracy, and management.Create, run and continually improve smooth and efficient process flows. Show less

Managing 60+ properties in the short, medium & long-term-rental markets.The primary point of contact for a portfolio of clients (property owners).Utilising available tech and in-house property management system to optimise booking performance and general management of a portfolio.Monthly reconciliation of accounts per property.Mobilising an in-house maintenance team as well as external contractors and suppliers to ensure properties are well maintained and up to client and… Show more Managing 60+ properties in the short, medium & long-term-rental markets.The primary point of contact for a portfolio of clients (property owners).Utilising available tech and in-house property management system to optimise booking performance and general management of a portfolio.Monthly reconciliation of accounts per property.Mobilising an in-house maintenance team as well as external contractors and suppliers to ensure properties are well maintained and up to client and company standards.Optimisation of online listings such as Airbnb, booking.com etc.Propr Excellence Award: Innovation Award 2019 Show less

Coordination of arrivals and departures of guest bookings with the reservations team.Staging the property for check-in, meeting guests in-person for check-in, highlighting property's key features, and assisting with itinerary-planning for their stay.Acting as the main point of contact with guests during their stay.Completing frequent inventory checks and regularly advising the team of property maintenance/ improvements.Optimisation of how property data is captured and processed… Show more Coordination of arrivals and departures of guest bookings with the reservations team.Staging the property for check-in, meeting guests in-person for check-in, highlighting property's key features, and assisting with itinerary-planning for their stay.Acting as the main point of contact with guests during their stay.Completing frequent inventory checks and regularly advising the team of property maintenance/ improvements.Optimisation of how property data is captured and processed within the company. Show less

Part Time Employment at elite events in and around Cape Town with Shake and Serve, an Aleit Group Company. Highlights include Nederburg Wine Auctions 2014 - 2017, Clare Wiese-Wentzel Wedding, Rolene Strauss Wedding.

Production Planning Assistant for Rocking The Daisies 2017Artist Liaison/Stage Manager for the Greenpop Stage at Rocking The Daisies 2017Production Coordinator Assistant for Greenpop Platbos Reforest Fest March 2018 (6 Week Paid Production Project)

Hospitality Management and Cheffing Internship

Hospitality Management Internship

Part-time employment during shows or sporting events mainly at the Grand Arena, GrandWest, and the Cape Town Stadium.Job descriptions included Ushering, Meet & Greet, Registration, Information, Tickets Sales, Promotional/Gift Bag Packing.