Formatted Business Letters and documents.•Developed their employee awards letters for South Seattle Employee Awards Ceremony.•Answered a multi-line Telephone, directing them to another office and/or taking massages.•Filed important and confidential documents.•Checked and responded to emails to verify if they were going to attend the awards ceremony.•Copied documents and worked with a formatting printer.•Worked with Excel, Sorting employee data.•Always worked with a positive attitude, friendly smile and the need to succeed.

Salon Manager, scheduling, staffing, inventory, managed and monitored 8 employees or more, managed expenses, monitored inventory levels, facilitated staff meetings, styled and cut hair, perm, style, cashier, worked in a fast pace setting.

Managed and monitored 9 employees, and all areas of salon operations to comply with company systems, operating procedures and policies. •Maintained a consistent customer base of 90 percent or greater.•Demonstrated and reinforced excellent customer service by weekly evaluations and consistent communication.•Recruited, selected, trained, developed and evaluated staff to assure that staff levels meet Great Clips qualifications.•Managed expenses against budget and maintained continual awareness of expense and loss control. Cashiered every customer, opened and closed till to balance.•Monitored inventory levels to ensure adequate supplies were available to meet customers’ needs.•Facilitated staff meetings presenting ideas and new information.•Scheduled effectively to manage payroll costs and customer satisfaction.•Honored the brand and policies and procedures to the fullest.