Janine Kolasinski Email & Phone Number

Irvine, Ca

Support Product Managers with product launches, firmware releases, BOM updates, and lifecycle updates. Manage product SKUs and all attributes to become sellable. Manage third-party relationships and product proposals to ensure compatibility with RED ecosystem.

Costa Mesa, Ca

Worked closely with the Senior Business Director to manage franchise repairs, payroll, and overall operations. European Wax Center - 6 CentersAssisted with a new center opening and a center relocation by managing the timeline to complete tasks in allotted time. Implemented an improved Esthetician tool sharpening and replenishment process for five centers. Managed phone and internet service transition to VOIP to reduce expenses by over $200/month per center. Massage Envy - 11… Show more Worked closely with the Senior Business Director to manage franchise repairs, payroll, and overall operations. European Wax Center - 6 CentersAssisted with a new center opening and a center relocation by managing the timeline to complete tasks in allotted time. Implemented an improved Esthetician tool sharpening and replenishment process for five centers. Managed phone and internet service transition to VOIP to reduce expenses by over $200/month per center. Massage Envy - 11 ClinicsOnboard new hires and assisted in processing payroll, completing final pay documents, and managing paid sick leave. Assisted with cleaning up and bringing clinics up to par with corporate expectations. Researched and resolved loss prevention transaction issues to prevent further loss. Created and opened an internal department focusing on growth and retention. Show less

Costa Mesa, Ca

Responsible for coaching and building a team that delivered excellent customer service when scheduling and rescheduling guests. Researched and processed refunds for the centers and communicated outcome with guest. Monitored and updated delinquent accounts to improve center metrics.

Costa Mesa, Ca

Managed reservation books to reduce scheduling errors, accommodate guest day/time preference, and increase tickets per day for four centers. Provided exceptional customer service by educating guests on offerings, providing solutions to resolve issues, and handling guest complaints with compassion and empathy.

Costa Mesa, Ca

Responsible for executing daily activities to increase sales, manage inventory, and adhere to California State Board regulations. Maintained documentation for tasks per scheduled shift, customer delinquent accounts, and esthetician performance.

Huntington Beach, California

*Interview, hire, train, and counsel employees*Lead staff to provide the best customer service to customers*Process payroll on a weekly basis*Successfully run the tailor shop to increase store revenues*Trained and assisted 19 locations in the region for tuxedo rental services*Increased location tuxedo revenue by 6% for 2012*Receive shipments, transfer inventory, and maintain inventory control to minimize loss*Educate customers on proper attire fit and quality of… Show more *Interview, hire, train, and counsel employees*Lead staff to provide the best customer service to customers*Process payroll on a weekly basis*Successfully run the tailor shop to increase store revenues*Trained and assisted 19 locations in the region for tuxedo rental services*Increased location tuxedo revenue by 6% for 2012*Receive shipments, transfer inventory, and maintain inventory control to minimize loss*Educate customers on proper attire fit and quality of garments*Analyzing business reports to request merchandise aligning with location trends Show less

District Brno-City, Czech Republic

*Assist Kindergarten teachers in daily activities *Execute lesson plans for three year old students*Support students in developing language skills*Lead interactive activities to ensure students enjoy their learning experience*Assist students in understanding their culture and surroundings*Inform parents and staff of student progress quarterly

Irvine, Ca

*Recommend garments based on customer body type*Measure and fit customers for correct sizes and alterations*Process and ship catalog orders on daily basis*Follow up with customer orders, requests, and finished garments*Receive and process merchandise from warehouse

Huntington Beach, California - Irvine, California - Long Beach, California

Bachelor’S Degree, Business Administration And Management, General

High School Diploma

Activities and Societies: Student Council, Future Business Leaders of America, Youth and Government, Speech and Debate, National Honor.

Transfer Student, Business Administration And Management, General

General Education Courses Business Administration Transfer Courses