Janine Smith Email and Phone Number

* Working with hiring managers to conduct a job specification, this includes a deep dive on the specific position requirements,* Recruit for new positions or openings within the organisation, including advertising to source, attract and find applicants, by using various technologies, * Reviewing and screening of applicants and attend to pre-interviews to identify the hard and soft (hidden)and personality traits that the hiring manager is looking for,* Prepare interview questions, and coordinate interviews with hiring managers to find the right fit,* Conduct candidate reference checks, attend to MIE Screening (criminal records, qualification and credit reports) and work with professional partners to develop a cognitive behavioural profile of the applicant based on their behavioural style and temperament to determine if they are suited for the role,* Support the hiring managers with the onboarding process

* Monitoring national CCTV cameras from a central operations office on all major freeways heading in and around Cape Town and Gauteng,* Maintaining databases, records and spread sheets, updating social media of traffic incidents for public notification,* Conveying traffic incidents to the relevant Metro Police department for action and support,* Dispatching SANRAL stations to incidents occurring on the freeways using SANRAL CAD Client,* Monitor driving behavior of road users on PowerTrack Lite, * As Shift Supervisor ensuring that all the incident folders are correctly prepared and that the accurate dissemination of the shift report is submitted,* Assisting the SHEQ Manager by completing the monthly SHE representative documentation,* Guide Gauteng traffic management operators with first line support steps,* Updating and maintain of the asset register, ensuring that all co-coordinates are correct,* To receive calls logged through a software email system (TestTrack) and then allocate and escalate this calls to the relevant parties and manage this calls up to completion,* Generate and compile TestTrack and Forcelink software reports once a week to assist Traffic Management Centre in tracking of issues nationally,* Track and Monitor driving behaviour of the drivers on PowerTrack Lite.

* Issuing new employee contracts, ensuring that legal compliance is adhered to, specific focus on ensuring that all worker permits are kept up to date, * VIP Payroll processing, receiving 210+ employee’s works order job cards with hours worked bi-weekly, processing general payroll duties,* Arranging staff hearings and preparing disciplinary documents (UI19 and Provident Fund), assisting with internal hearings,* Manage and admister injuries on duty (IOD), assist with first aid and the W.CI.2 forms if required, * Loading creditors invoices and debtors invoices on the IQ retail program,Professional answering service for sales personnel, screen all calls and allocate calls accurately to ensure clients receive the best service satisfaction,* Vehicle Fleet Management - Updating, keeping track and printing reports,

* Receiving, evaluating, capturing and disseminating non-routine emergency calls.* Ensuring sound technical operational status of the emergency communication workstation and ancillary equipment of the centre.* Maintaining databases, records and registers* Engage & converse with public on a daily basis Inform radio stations concerning latest traffic. * Conveying information to the relevant department for dispatching & conclusion* Report traffic accidents to Senior Traffic Officials Report to law Enforcement, Metro Police & Traffic Department.* Experience on the SAP-GEMC application

* Professional Answering Service for Agents, screen all calls and allocate calls accurately to ensure client satisfaction, * Channel service request to franchise owners and follow-up,* List and / or load new properties onto different web sites and update information daily as required to keep web site updated,* Update Property Stock sheets and Update Property Stock Files,* Ordering of Stationery (Ensure accurate stock without overspending),* Distribution of Faxes (Assist with incoming and outgoing faxes),* Attend to all other Administrative duties for Five Agents and 14 Franchisees,* Attend to Receptionist Duties, receive all clients and channel accurately,* Assist Managing Director with administrative duties,* Loading of Creditors and Debtors on Pastel Partner.

* Data Capturing of P.O.D`s & Delivery Status Updates on Pastel Accounting System, in preparation of Invoicing to clients,* Reconciliation of Delivery Schedules to invoicing schedules,* Numerical Filing of P.O.D`s on a monthly basis, by client and sequence, * Managing Complete Administration of P.O.D`s from Issue to Delivery to Invoicing,* Assist with Reception and Switchboard on a part-time basis,* SAP Business One processing and reconciliation of operational deliverables and invoicing.