Janis Baker Email & Phone Number

Work with product display, visual merchandizing, and setting planograms to increase customer exposure.•Implement tasks in the areas of Receiving and ensure proper distribution of products and merchandise.•Provided last-desk customer service taking payment in exchange for goods and services.

Assisted clinical staff in both management and maintenance of motor vehicular injury patient files.•Incorporated telephonic support, data entry, and contact with both primary and specialty care providers.•Used ICD-9 and CPT coding techniques and kept accurate office logs utilizing administrative skills.•Entered data for requested treatment including medical, physical therapy, chiropractic, and behavioral health.

AUTO INJURY SOLUTIONS/CONCENTRA/NHR, WOODBRIDGE, NJ 1999 – 2010CLINICAL CARE COORDINATOR (2003 – 2010)• Assisted clinical staff in both management and maintenance of motor vehicular injury patient files.• Incorporated telephonic support, data entry, and contact with both primary and specialty care providers.• Used ICD-9 and CPT coding techniques and kept accurate office logs utilizing administrative skills.• Entered data for requested treatment including medical, physical therapy, chiropractic, and behavioral health.

Handled medical claims exclusively for; by maintaining daily quota.•Provided assistance with departmental quality assurance programs and projects to ensure excellence.•Utilized knowledge of New Jersey fee schedules and additional standard procedures for bills.

Processed Workers’ Compensation claims for insurance company to ensure accurate practices.•Represented organization during interactions with customers and ensured they were greeted with courtesy.•Enhanced office efficiency by trouble-shooting delinquent accounts.Past job experiences include Medical Bill Reviewer for CorVel Corporation, Billing Manager for cardiologist, Dr. Trevor Atherley, Billing and Office Manager for psychiatrist, Dr. James Cowan.