Provide empathic, confidential, anonymous connection for callers as a Peer Support Specialist

Volunteer responsible for assisting patients to reach their appointment destination on time. Primary duty: helping my ill, stressed out fellow veterans smile and feel better, at least temporarily.

Used information complied by clients/customers to create payroll and office forms, brochures, newsletters, portfolios, etc. While in grad school, organized, edited and typed term papers, theses and books for other students.

Connected with and counselled veterans dealing with the negative impact of alcoholism on their lives, provided referrals to veteran and community services as needed in additional to keeping complete, up to date, confidential records and/or recordings on all interactions

Responsible for scoring educational evaluation tests administered by elementary and middle schools.

Responsible for all front office activities including greeting clients and visitors in a friendly manner, dispensing information to staff as needed, maintaining hard copy filing system and computerized data, operating office equipment (printer, fax, etc.) and a multi-line phone system. Received Section-8 Specialist certification allowing me to interview clients, assist them in filling out their applications as well as evaluate and complete the application.

Assisted mental health consumers achieve self-sufficiency, personal lifestyle improvement and financial stability. Was also a job coach.

Responsible for all activities including the supervision, assignments and training of all employees, volunteers and other personnel. Also the center's primary grant writer.

Responsible for the editing, organization, layout and delivery of base newspaper, The Prospector, Acted as public relations liaison with the civilian community and supervised a staff of four reporters in addition to turning in my own articles in a timely manner,