Janis Kong Email & Phone Number

Singapore

• Managing a portfolio of 150 SMB clients in SEA region
• Specialize in providing tailored solutions for clients across diverse sectors, including Retail, F&B, Real Estate, Ecommerce, Consumer Packaged Goods (CPG), and Healthcare
• Contacting new and existing clients (Agencies or Advertisers) via telephone or email
• Identifying sales opportunities and providing advertisers with solutions and strategies to achieve their advertising goals
• Improve client's experience by driving optimal and appropriate product adoption, updates and insights
• Offer clients service to strategize their advertising initiatives on a quarterly basis, which involves dissecting these strategies into monthly plans tailored to their specific goals and events, like festive campaigns.

- Liaise with agencies to manage Above-the-line campaigns- Manage and track invoices and ATL expenses- Assist manager with campaigns, data reporting, presentation decks- Respond to customer queries and complains

Singapore

• In-charge of Facebook advertisements and reporting of campaign outcomes
• Liase with Ecommerce and external collaborations for campaigns and promotions
• Social Media Marketing, generation of daily contents
• Handles order fulfilment of external platforms (e.g., Ecommerce), timely scheduling of deliveries and preparation of order to avoid late shipment
• Manage end-to-end internal campaigns from concepts to campaign promotion, social media marketing to operation
• Design of creatives using Adobe Illustrator and basic edit of photos using Photoshop

• Source for candidates
• Cold call to establish new business opportunities
• Job posting
• CV profiling

Singapore

• Carried out the routine checks on personal hygiene and processing areas
• Maintaining and upkeep of existing records
• Writing Standard Operating Procedures (SOP) for kitchen staffs and operators

Singapore

• Conducted flavour application in dairy drinks like milk, yoghurt drinks and acidified milk
• Facilitated in the sensory evaluation of flavoured dairy milk which yielded positive result for the company
• Developed new flavours in energy drinks and conducted mini sensory evaluations for all the trials whileclosely working with the sales and marketing department

Bachelor Of Food Technology, Food Technology And Processing

Food Science And Technology

Activities and Societies: Class Leader (2013) ; Participated in Thailand Overseas Study Trip (2014) ; Diploma Plus: Healthcare Innovation.

O Level

Activities and Societies: Member of Harmonica Band (2009-2012); Section Leader of Harmonica Band (2010-2012)