Jan Laishley Email & Phone Number

Vancouver, Bc, Ca

Burnaby, Bc Canada

Publicly listed global leader in fuel cell technology designs, develops, manufactures, sells, and services hydrogen fuel cells for a range of applications, including buses, trucks, trains, marine vessels, passenger cars, and forklift trucks. Employees: 1000 employees I Offices: Europe, North America, China, with head office located in Burnaby, BC.Synopsis of Head of HR 2017 -2021: Reported to CEO. Collaborated with the Executive Team and Board to address current challenges and future organizational design. Oversaw the creation of compensation strategy that included executive and board compensation, talent strategy, retention, diversity and inclusion, and succession planning, tying the plan to the organization's strategic plan.Key Achievements as Head of Human Resources 2017 to 2021➞ Advancing organizational growth through talent attraction and retention. o Headcount grew from 600 to 1,000+ people o Employee retention rate increased from 90-98%➞ A key team member responsible for establishing metrics and external reporting on Ballard’s first (2019) and subsequent ESG reports.➞ Design and delivery of Annual Global Leadership Summit aimed at advancing strategy and leadership development.➞ Design and delivery of the Corporate Mentoring Program. o Advancing a culture of Diversity and Inclusion through developing impactful initiatives (including a focus on Psychological Safety)➞ Recognized by the Globe and Mail (Report on Business) for advancing gender diversity and included in the Women Lead Here listing for 2020 and 2021.➞ A vital member of the Ballard COVID Response Task Force focused on keeping employees safe and well while delivering to customers and advancing innovation.➞ Led the design and roll-out of the Employee Value Proposition.➞ Employee engagement survey responsibility, including attaining a 95% employee participation rate, leading the Executive Team (ET) in developing the annual actions and reporting.

Burnaby. Bc

My role included partnering with business leaders and providing customized HR support to diverse functional groups including, compensation, talent acquisition, development and retention, performance management advice, employee issues, and assistance in onboarding. ➞ Corporate function – Oversee immigration process for employees including work visas, travel visas, and Provincial Nominee (PNP) and permanent residency applications. Successfully reduced, external legal counsel billing costs by 90% by managing the immigration process internally. Lead the ex-pat assignment process. ➞ Oversee and advise on benefits and compensation packages by providing accurate detailed analysis and compensation recommendations to functional leaders.➞ Recruitment management - full cycle recruitment, developing and managing budgets.

Vancouver, Bc

Private technology firm headquarters in Vancouver with products & services focused on network performance monitoring.Synopsis of Role: Managed day-to-day HR for this software start-up with 40 employees. Focus areas included employee relations, technical and sales recruiting performance management, compensation and benefits management, training, and development for Canadian and US employees. Key Achievements: ➞ Developed and implemented a 360-degree feedback performance review program resulting in an organizational culture shift concerning feedback by designing and conducting “Effective Feedback” training for technical employees➞ Developed employee handbook.

Vancouver, Bc

Pivotal Corporation was a publicly traded global technology company founded with HQ in Vancouver, BC. The products and services are related to Customer Relationship Management (CRM) software. Synopsis of Role: Partnered with managers and executive team to provide a full spectrum of HR solutions for this start-up software. It expanded from a small, local, private company to a publicly listed global organization. Joined organization as 2nd person in the HR team and was recognized as a significant contributor to the growth from 65 to 600+ employees globally over 4 years.Key Achievements:➞ Managed technical recruitment during the competitive, high-tech boom utilizing creative solutions and a go-fast attitude and approach, resulting in not only reaching but exceeding headcount targets each year!➞ Designed, developed, and initiated a 2-day corporate orientation and onboarding program that consistently was rated as excellent by attendees.➞ Managed 3 workforce reductions cost-effectively with minimal impact on employer brand.

Master Of Arts (Ma) Organizational Development & Leadership

Certificate In Comprehensive Evidence-Based Coaching

Certificate In Leadership And Management Effectiveness

Bachelor Of General Studies, Business

Certificate, Human Resources Management