Vik J. Email & Phone Number

Sydney, New South Wales, Australia

• Working closely with the Head of Procurement and Supply Chain to facilitate our purchase order process including Requests for Quotation, vendor selection, order placement, delivery records to final invoice approval.• Currently leading a strategic procurement project to find a new manufacturing partner for rubber and silicone parts, aiming to consolidate the supplier base, streamline operations, and reduce costs significantly. Conducting thorough market research and supplier evaluation, including assessing potential partners' production capabilities and quality control measures. • Collaborating with Supply Chain, Logistics, Engineering, Finance and Contract Manufacturing parties to ensure that purchasing activities align with timing and quality requirements; and with company goals and standards.• Using Odoo ERP and procedures to manage inventory parts, process all purchase orders, and incoming goods accurately and in a timely manner.

Glendale, California, United States

Sydney, Australia

• Coordinated in-person demo and training sessions with private and corporate clients in drone technologies to increase client engagement and satisfaction.• Generated potential leads for our enterprise drone products and services.• Assisted sales team by qualifying inquiries and creating client quotes.

Sydney, Australia

• Provided customer service, training, and technical support to clients on drone hardware and software. • Investigated high-risk customer orders for fraudulent transactions preventing fraudulent losses of more than $70,000/yr.• Developed stock replenishment plan. Analysed performance and sales data of current stock levels, replenishing stock based on sales data and forecasting.• Collaborated with sales and technical teams to gain a deep understanding of supply needs. Eliminated 100+ low-value items and saved $150,000 annually.• Sourced and established domestic and international supplier contracts for the supply of drone systems and spare parts.• Corresponded with suppliers regarding pricing, product availability, and delivery status to ensure that orders were shipped and delivered as per agreed timeframes.• Collaborated closely with Director and General Manager on business operations strategy and planning.• Increased purchasing efficiency by implementing an ecommerce inventory management system and MS Excel reports to streamline order replenishment processes and inventory analysis.• Developed and executed digital marketing strategies and tactics for social media, mobile, and search engine marketing and optimisation programs to increase customer engagement and sales.• Coordinated the production of marketing and advertising materials, including copywriting and artwork.

Arcadia, California

• Improved inventory turn rate and increased monthly sales volume from $20,000 in August 2012 to $266,000 in March 2013 through effective inventory management and new inventory sourcing methods.• Rebuilt and continuously developed the company’s e-commerce website and Amazon.com storefront with new products and optimisation of product keywords for search engines, resulting in a 34% increase in web traffic over the previous quarter.• Doubled purchasing efficiency and target inventory levels by reorganising multiple sales and inventory reports into one spreadsheet for productive data manipulation and analysis.

El Monte, California

• Opened new supplier accounts, negotiated pricing, and arranged delivery with suppliers.• Developed working relationships with suppliers and negotiated merchandise pricing and terms, saving 30% on merchandise orders.• Analysed inventory and sales data to develop supply replenishment schedules reducing stockouts by 13%.

Cairo, Egypt

• Taught academic and social skills to a class of refugees living in Cairo, Egypt.• Prepared objectives and outlines for interactive courses of study in English grammar and spoken language.

El Monte, California

• Performed marketing research and Search Engine Optimization (SEO) to increase traffic towards the business website.• Experience with Google Analytics to track website traffic and progress.• Promoted business through interactive social media to increase online presence, including micro-blogging and creation of viral media content.

Los Angeles, California

• Recruited 47 recruiters from 18 companies to "The Corporate Luncheon," LBSA's largest networking event, attracting over 120 student participants.• Developed a more effective recruiting system for our events by contacting recruiters in-person through various networking events, in addition to telephone and email communication.• Maintained and strengthened lasting customer relationships with recruiters and sponsors through proactive communication and campus visits.

Greater Los Angeles Area

• Provided excellent customer service, over phone and in-person, about department events and classes.• Updated alumni database using Salesforce and filed records.

Pasadena, Ca

• Managed summer camp of over 100 students from ages 8-17.• Presented exceptional customer service in the welcoming, enjoyment, and safekeeping of all visitors to the summer camp, including children.

Bachelor Of Arts, International Relations (Global Business)

Activities and Societies: Latino Business Student Association, Joint Educational Project, USC Rugby Football Club Explored the analytical.

Non Degree, Arabic, Middle Eastern Studies

Activities and Societies: Student Action for Refugees Study abroad program during Fall 2010 semester

Business Administration