Todd Eberline Email & Phone Number

Sydney, Australia

Assisting with development and installation of large scale hydroponics plant factories using LED. Coordinating engineering requirements with company needs. Project management of facilities construction, water system design, environmental controls and harvesting methods.Locating and shortlisting contractors for manufacturing of HFS modules. Overseeing.

• Lead Sales and Service operations for FEDCO-USAin Singapore, Australia, Indonesia,Philippines,Japan, Korea, Thailand, Vietnam and Hong Kong.
• Responsible for all Singapore office P&L and performed executive operations for office.
• Exceeded previous regional sales by 400% - fastest growth market in the company.
• Managed company representative employees located in Korea, Japan and Australiaincluding sales support, rep training and marketing functions.
• Prepared customer technical and commercial quotations including client deviation lists.
• Negotiated commercial terms and contracts between FEDCOUSAand customers.

Monroe MI USA

• Prepared technical and commercial quotes based on customer requirements.
• Reviewed customer package requirements, performed product and material selections,recommended system improvements and coordinated with FEDCO engineering andcustomers to deviate where necessary.
• Won back previous clientele that were lost to competition.
• Executed product trainings for both engineering groups and company management toenhance FEDCO product knowledge
• Reviewed Reverse Osmosis (RO) system design for OEM customers to providerecommendations on system efficiency, layout and proper arrangement.
• Maintained customers in the USA, Australia, the Caribbean and Asia

Monroe MI USA

• Travelled to locations around the globe to provide warranty, maintenance and commissioningservices on entire FEDCO product line
• Coordinated travel itineraries, local labor and equipment requirements, and parts in advanceof the trip to ensure fast and complete repairs.
• Improvised repair / commissioning approach as necessary to overcome travel difficulties,language barriers and equipment availability.
• Prepared afteractionand recommendation reports for end user, OEM and engineeringcompanies.
• Met with end users and OEMS on site to discuss system designs and possible retofits forother FEDCO products.
• Identified sales opportunities to FEDCO sales staff based on customer feedback.

Monroe MI USA

• Processed orders received by customers for parts and service calls
• Repaired, Assembled and tested pumps and energy recovery devices received in house
• Prepared commercial and technical quotes for parts inquiries.
• Coordinated warranty support between end users and external field service technicians.
• Assisted sales personnel with preparing quotes.
• Worked with field service team and engineering team to report common issues and developrevisions to improve quality.

Experience includes DCX specific systems, Rumba and IBM Mainframe systems, Allen Bradley PLC 5 and Control Logix hardware, and RSLogix software. Additional responsibilities included supporting Lotus Notes, Windows XP and 2000 desktops, Office XP applications and Active Directory network user administration.

Computer networking, programming, hardware maintenance.

Ba, Business Managment

Graduated top 10% of class with 3.8 overall GPA. Studies focus on TQM including Six Sigma, Management Behavior Science, Financial.

Associate, Computer Programming

Studies focused on PC and network hardware and software, including Windows NT and Novell Network Administration, and on programming.