As the Chief Technology Officer at Gustin Quon, I provide strategic technological and digital marketing leadership, guiding and supporting our management teams. My responsibilities include:- Overseeing key operational teams and ensuring alignment with business objectives.- Collaborating with senior leadership to develop and implement initiatives for growth and efficiency.- Setting performance goals and streamlining processes to enhance productivity.- Identifying opportunities for outsourcing and leveraging global talent.- Partnering with executives on special projects and platforms.- Contributing to financial management, reporting, human resource planning, and organizational development.- Leading efforts in automation and systemization of various tasks.- Developing CRMs and tools to enhance business operations.- Creating, managing, and maintaining integrations, tools, and systems.This role focuses on driving innovation and ensuring the successful execution of our company's strategic vision.

Gustin Quon is central Canada's largest SEO firm; a data-driven, results-based marketing agency. Committed to transparent and accountable leadership.Duties:- Manage the SEO team- Manage the SEO outreach process- Manage multiple SEM project managers and the campaigns they oversee- Manage multiple web developers and the multiple web development campaigns they are working on- Manage and grow multiple social media management campaigns- Manage CRM integrations to track multiple different marketing streams effectiveness- Investigate any problems and develop strategic solutions to solve them- Data Analyst with expertise in many programming languages as well as Google Analytics / Google Tag Manager- Account manager for large corporate accountsAchievements: - Develop custom integrations with different API's, platforms, CRMs... etc- Create custom dashboards to display our customer's data, analytics, rankings- Create business processes to automate and improve efficiency- Created technology stack to be able to help customers contact leads faster and more efficiently thus improving their conversion rates- AdWords Mobile certified - AdWords Search certified- AdWords Display certified- AdWords Shopping certified- Google Analytics certified

Duties:- Promoted Shaw at many conventions and events- Door to door sales- Networking through multiple online channels- Provided exceptional support for customers after sales process made- Hit sales goalsAchievements: - Exceed sales goals month after month- Developed projects to bring in additional sales- Built relationships and a partnership with multiple businesses to increase sales- Created on-line web based mobile app to streamline sales process called SWOApp (PHP,CSS, HTML5, MySQL) - Completed security/code review for SWOApp- Brought SWOApp from a local application to being used nationally across Shaw- Helped organize and create Excel an R10 database which helped organize and make the sales team more efficient- Won 2014 National Sales Pitch Contest- Utilized automation to help streamline my day to day operations and help increase my sales

- Provided Support for residential customers with Internet/Phone/TV/Virus removal over the telephone.- Found sales opportunities when speaking with customers

- Worked on Technical Support for Small, Medium and Large Comcast Business Customers over the telephone.- Found opportunities to up sell customer