Jennifer Jansen Email & Phone Number

London Area, United Kingdom

Viola's Room:Developing the operations strategy & writing extensive ops manuals to prepare the attraction for potential future touring. Playtesting and improving the visitor flow in an intricate walk-through attraction. Managing operations teams.

London, England, United Kingdom

Experience Design / Immersive / Attractions / Theme ParksHighly organized and results-oriented Design Manager and Creative Coordinator with a proven track record of keeping creative teams running smoothly. Skilled at anticipating needs, managing resources, and fostering a collaborative environment to ensure projects are delivered on time and within budget..

London, England, United Kingdom

Select projects: Operation Ouch Travelling Exhibition, Flying Scotsman VR Experience, Bath Assembly Rooms (Heritage Attraction), multiple tender & design projects.Key Clients: National Trust, Science Museum Group, National Railway Museum, BBC (Doctor Who) and more

Edinburgh, Scotland, United Kingdom

Project: Johnnie Walker Princes Street - Brand Home for DiageoTHEA Award - Outstanding Achievement - Brand HomeCoordinating the design, production & construction of an award-winning interactive visitor experience with an £80m budget

Edinburgh, United Kingdom

* B2B Account Handler for key clients in Europe, organizing group travel for a leading destination management company, collaborating closely with British visitor attractions & tourism boards* Successful operation of over 200 international tour groups, meeting challenging sales targets with both small and large budgets up to GBP100k

Edinburgh, United Kingdom

• Projects:
• “Talk of the Town” – A series of cultural exchange events aimed at the local expat community (2023-2016)
• Multi-Day podcast retreat – Booking accommodation, meeting rooms and sustenance. Managing the daily activities & schedule during the event (2018)

Eindhoven Area, Netherlands

Conducted a brand awareness study and consulted on social media marketing strategy for a key target group which immediately led to higher engagement on social media

Orlando, Florida Area

* Various seminars e.g. on Imagineering, guest experience & operations; Behind-the-scenes tours of attractions.

Orlando, Florida, United States

Gained experience in theme park resort operations

Brisbane, Australia

Front of House operations, F&B

Bachelor Of Arts (B.A.), International Leisure Management

Business management degree with a specialization into the leisure industry, such as theatres, cultural venues, museums, events

Minor, Attraction & Theme Park Management

Creative management, design and masterplanning of visitor attractions and theme parks

Education record

Various seminars e.g. on Imagineering, guest experience & operations. Behind-the-scenes tours of attractions. Gained first-hand experience.