Jan Widmark Email & Phone Number

Sioux Falls, South Dakota Area

• Direct a team of four Managers, Lead Representative and their 25 direct reports. Responsibilities:
• Deliver and coordinate effective responses to hundreds of client questions or concerns each month in order to gather the correct information, solve problems in a timely manner and mitigate risk.
• Direct the Training Operations processes.
• Lead the back end recovery processes in 2500-3000 billing and fraud disputes monthly, the merchant and the Associations (Visa and MasterCard).… Show more Direct a team of four Managers, Lead Representative and their 25.
• Lead the back end recovery processes in 2500-3000 billing and fraud disputes monthly, the merchant and the Associations (Visa and MasterCard). Lead Prepaid portfolio backend fraud review and customer identification.
• Direct all Mail Services team processes.

Sioux Falls, South Dakota Area

• Fraud Policy Officer
• Controlled associated risks for a multi-platform portfolio.
• Managed process and risk models.
• Controls and Regulatory Compliance.
• Responsible for budgeting.Project Manager – Student Loans
• Support development of new systems processing for Student Loan projects that comply with inter-affiliate agreement standards.Senior Unit Manager – Credit, Student Loans, Call Center and Correspondence Services

Project Management

Bachelor Of Business Administration (Bba), Business Administration And Management, General