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Jason Brown is listed as Software Development Engineer in Test (SDET) @ cPanel/WebPros | Agile Testing | Playwright at WebPros, a company with 18 employees, based in Houston, Texas, United States. AeroLeads shows a matched LinkedIn profile for Jason Brown.
Jason Brown previously worked as Software Development Engineer in Test at Webpros and Technical Analyst Team Lead at Webpros. Jason Brown holds Associate Of Applied Science, Computer Information Technology - Computer Networking from Alvin Community College.
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As a member of the automation team at cPanel, I am responsible for writing and updating automated tests, as well as implementing Playwright libraries and frameworks across multiple platforms. This includes the cPanel & WHM product, plugins, and the cPanel store (store.cpanel.net).Over the progression of the SDET role, I:* Contributed as part of a product team that overhauled the cPanel UI theme, ensuring functionality across hundreds of features for end users (email, database management, file management, etc.)** As part of this team, I developed both manual tests and automated Perl tests (with Selenium)* Helped with the transition from the legacy store to the new store website* Close to the end of 2023 I joined the small automation team enabling playwright automation for the product (cPanel & WHM), product plugins, and the store (https://store.cpanel.net)* Starting in late spring, I've contributed to the store automation library, unblocking store SDETsI have a passion for finding and preventing bugs, and ensuring the quality and reliability of our products. I have over 3 years of experience in writing and updating automated tests in Playwright (JavaScript) and Perl (Selenium remote driver), as well as reviewing code submitted by other SDETs.In addition to my automation experience, I also have a strong background in technical support and analysis. I have worked as a Technical Analyst Team Lead and a Linux Technical Analyst II at cPanel, where I gained experience in troubleshooting customer issues, developing and implementing solutions, and providing technical support to customers and colleagues.I am proficient in software testing, Git, and agile methodologies. I use Jira, Testrail, and scrum/agile practices to collaborate with my team and deliver high-quality software solutions. I am always eager to learn new skills and technologies, and to contribute feedback and suggestions to improve our processes and procedures.
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Houston, Texas, United States
In this role, I have contributed to the testing of the cPanel & WHM web hosting automation software both in the front end and backend, and to the testing of the new store website (store.cpanel.net)* Maintain and improve CI/CD pipelines in Gitlab, enabling additional products to integrate automated tests.* Develops automated JavaScript/TypeScript POM.
Houston, Texas Area
Supported our product and the technical support division
Houston, Texas
Provided exemplary customer serviceAssisted customers with issues of a wide variety, ranging from billing to technical issues with their hosting accounts, VPS, and dedicated serversAssisted level one and two agents in resolving their calls and educate them on policies, technical fixes, and solutions.Recognized and escalate known issues and opportunities.
Alvin, TX
Developed new hire agents. Certified new agents on call handling skills.Provided floor support for all agent types. Continued development of current agents.Facilitated team meetings and promote each employee to check updates daily so that every employee has the most up to date information for their role.Assisted with the knowledge transfer during the on.
Alvin, TX
I provided excellent customer service and troubleshooted the most complex dish network/TV related issues over the phone
Alvin, TX
My responsibilities included providing excellent customer service, troubleshooting technical issues, and explaining billing issues to customers over the phone. I took 30-100 calls per day.
Operated cash register and prepare up to 3 food orders at a time Trained new employees of Café proceduresOpened, operated and closed the entire area by myself – responsible for customer satisfaction, cleaning, and locking up at nightZoned store aisles and return abandons to the sales floor
Other employees you can reach at webpros.com. View company contacts for 18 employees →
Veronika Polyakova
Colleague at Webpros
Sofia, Sofia City, Bulgaria, Bulgaria
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EU
Egor Urvanov
Colleague at Webpros
Bangkok, Bangkok City, Thailand, Thailand
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VP
Vladimir Ponomarev
Colleague at Webpros
Sofia, Sofia City, Bulgaria, Bulgaria
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VV
Vincent Van Megen
Colleague at Webpros
Amsterdam, North Holland, Netherlands, Netherlands
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Travis Danklefs
Colleague at Webpros
Houston, Texas, United States, United States
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ZK
Zachary Karr
Colleague at Webpros
Katy, Texas, United States, United States
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ZB
Zoya Beloborodova
Colleague at Webpros
Cologne, North Rhine-Westphalia, Germany, Germany
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ВЕ
Валентин Еловский
Colleague at Webpros
Sofia, Sofia City, Bulgaria, Bulgaria
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DV
Daniil Vetrov
Colleague at Webpros
Sofia, Sofia City, Bulgaria, Bulgaria
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VK
Vera Karpukhina
Colleague at Webpros
Sofia, Sofia City, Bulgaria, Bulgaria
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Activities and Societies: Peer Education, Web designer for the peer educators webpage Graduated May 14, 2014
Quick answers generated from the profile data available on this page.
Jason Brown works for WebPros.
Jason Brown is listed as Software Development Engineer in Test (SDET) @ cPanel/WebPros | Agile Testing | Playwright at WebPros.
Jason Brown is based in Houston, Texas, United States while working with WebPros.
Jason Brown has worked for Webpros, Hostgator.Com, Dish Network, and Supertarget - Target Cafe.
Jason Brown's colleagues at WebPros include Veronika Polyakova, Egor Urvanov, Vladimir Ponomarev, Vincent Van Megen, and Travis Danklefs.
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Jason Brown holds Associate Of Applied Science, Computer Information Technology - Computer Networking from Alvin Community College.
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