-Serve as the main point of contact: Act as the primary liaison between the client and the company, ensuring clear communication and addressing any client concerns or needs.-Understand client needs: Proactively assess client requirements and challenges to offer tailored solutions that meet their specific goals.-Develop account strategies: Work with clients to develop customized plans that align with their business objectives and needs.-Provide strategic guidance: Advise clients on best practices, potential opportunities, and solutions to meet their goals, based on my expertise and industry knowledge.-Set and manage expectations: Ensure that both the client’s expectations and the company’s capabilities align, preventing misunderstandings and promoting successful partnerships.-Oversee project execution: Coordinate internal resources and manage timelines to deliver products or services on time.-Monitor progress: Regularly check in on the progress of ongoing projects and campaigns to ensure they meet agreed-upon milestones and deliverables.-Manage deliverables: Ensure that services or products provided to clients meet their specifications and expectations.-Drive renewals and contract extensions: Work to ensure clients renew their contracts or agreements, and find ways to deepen the relationship with additional services.-Negotiate contracts: Collaborate with clients to renew agreements and discuss terms for upselling or expanding the scope of services.-Ensure client satisfaction: Regularly check in with clients to measure satisfaction levels, identify areas for improvement, and implement solutions to keep clients happy.-Provide regular reports: Prepare and present regular status updates and reports on account performance, project milestones, or financial status to clients and internal teams.

Human Resource Duties:• Creating Offer letters, Employment Verification Letters, Purchase orders and Bonus Addendums, Experience letter.• Issue Background Checks to all selected candidates.• Assist in new employee orientation.• Provide support with handling legal visa documents, E-Verify, I-9 forms etc.• Manage 401k enrollment and answers employee questions• Responsible for providing an efficient and professional administrative and clerical support including mailing, scanning, faxing and copying documents to management.• Perform a wide variety of complex, responsible, and confidential secretarial and administrative duties for C-Level.• Coordinate and make travel arrangements, maintain appointment schedules and calendars. • Manage and arrange meetings, conferences, caterings and events for the company.• Maintain electronic and hard copy filing system.• Handling requests for information and data.• Circulating documents via post and email.• Checking stationary levels and ordering new supplies.• Open, sort and distribute incoming correspondence.• Resolving any administrative problems.• Supervising other clerical staff.• Conducting research on behalf of managers.Executive Assistant to the President and CEO:• Handling and Completing expense reports for stakeholders.• Approving expense reports and other requests on behalf of CEO.• Arranging complex and detailed travel plans, itineraries and agendas, and compiling documents for travel-related meetings.• Communicate directly, and on behalf of the CEO with other Executives.• Work closely and effectively with the CEO to keep him well informed of upcoming commitments• and responsibilities, following up appropriately.• Assisted with conference calls and making sure that audio video devices are working.

• Provide guidance and assist sellers/buyers in marketing/purchasing property for the right price under• the best terms.• Determine client’s needs and financial abilities in order to propose solutions that suit the negotiation process, consult clients on market conditions, prices, mortgages and related matters to their benefits and ensure a fair and honest dealing.• Perform comparative market analysis to estimate properties value.• Display and market real property to possible buyer, promote sales through advertisements, open houses and listing services.• Prepare necessary paperwork such as representation contracts, purchase and sale agreements, and leases.• Cooperate with appraisers, escrow companies, mortgage lenders, attorneys and contractors to ensure that terms and conditions of purchase agreements are met before closing.