Jared Austin Email & Phone Number

Oklahoma City, OK, US

Oklahoma City, Oklahoma, United States

Oklahoma City, Oklahoma Area

-Responsible for reviewing the operations of the Workforce Innovation and Opportunity Act (WIOA) Title 1 program services from both a compliance and strategic level.-Provide support to the Central Oklahoma Workforce Innovation Board and the Board of Chief Elected Officials in satisfying their responsibilities to implement and monitor oversight for the.

Oklahoma City, Oklahoma Area

-Develop curriculum and instruction based upon assigned texts-Utilize tools such as the Learning Management System, Student Response Systems, Social Media, and Lecture Capture Technology-Manage attendance, grading and provide remediation when requested

-Direct operations for Distance Education and Training, User Support, and Digital Media groups which serve 7400 students, 350 faculty and staff as well as 350 adjunct instructors-Provide strategic planning and budget development to equip the Information Technology department with staffing and resources necessary to perform day-to-day operations as well as.

Norman, Oklahoma

-Oversee device support for the Norman campus-Develop and implement IT services for partnership teams across the OU Norman campus-Review, update, and create new policy and workflow process for OU Norman central IT support-Collaborate with IT Business Office and OU Norman partnership groups on technology standardization-Provide advance conflict resolution.

-Created a centralized help desk giving customers a “one-stop-shop” for technical support on campus and implemented a support ticketing system, service categorizations and customer service guidelines-Standardized classroom technology to reduce operating costs and simplify training for faculty and staff

-Led university staff, faculty and students through transition from Blackboard Course Management System to Desire2Learn Course Management System as well as developed and executed training plans for campus technology and support software -Designed and implemented training for Microsoft Office 2007 for faculty and staff and coordinated software roll-out upon.

-Established territories, hired contractors, negotiated compensation rates, coordinated equipment deployment and training, and managed the data collection efforts of 16 contractors in 3 U.S. States-Facilitated company expansion that increased customer base by over 30% - recognized for exceeding expansion timelines

Oklahoma City, Oklahoma Area

-Produced and distributed call metric and employee outage reports for business leaders. Made staff utilization recommendations based upon queue date and staffing -Coordinated training facilities, materials, and resources for all new-hire, vitality and leadership development courses as well as tracked training expenses, identified overages in ordering

Austin, TX

-Provided administrative support for the Dean of the College of Education. Maintained undergraduate student database and tracked GPA and course fulfillment for program compliance-Assisted faculty members with computer and Audio/Visual classroom presentations

Austin, Texas Area

-Developed public relations communications and branding for a regional, non-profit organization and its services and fundraising events-Secured advertising with print, radio and television media and contributed to special event planning and execution

Misawa AB, Japan / Lackland AFB, San Antonio, TX

-Supervised and trained Basic Military Trainees. Devised teaching strategies and personalized lesson plans; lectured on a myriad of topics. Created and maintained training records.-Served as program manager for numerous squadron programs including the Officer/Enlisted Performance Rating program. Advised Air Force members on career development, job.