• Supervise three departments: Enterprise Applications, Networking & Server Administration, and Records and Information Management.• Responsible for leading and managing all IT projects related to the College’s ERP systems, Networking, imaging, and Microsoft Office 365. Have led multiple concurrent large-scale implementations and migrations, impacting and improving the entire college community.• Chair of the Data Management and Standards Committee to collaborate with College leaders to set priorities, align resources, mitigate risk, and develop policies to ensure successful projects and improved operations throughout the institution.• Develop department goals, set strategies, and build departmental budgets.

• Implement Business Intelligence (BI) solutions that help institutions meet their business intelligence goals.• Elicit and analyze client’s core and custom business processes to identify BI needs and requirements.• Translate BI requirements into actionable solutions.• Design, develop, and validate custom solutions within the BI applications framework.• Support the data warehouse design and the efficient integration with the BI components including data sourcing and extraction, transformation, relational and multi-dimensional database modeling.• Lead Technical and End-User trainings on the Microsoft BI stack and BI Reporting Tools (Pyramid, ProClarity, SharePoint PerformancePoint).• Provide guidance and recommendations about best security practices and procedures.• Prepare reports and dashboards to illustrate customizations.• Work with a variety of Higher Education business models using non-standard and standard data sources. Examples include Blackboard Learn, PeopleSoft, Banner, and Colleague).• Work with multiple Blackboard Analytics modules (Student, Financial Aid, Human Resources, Financial Management, Analytics for Learn) to address a diverse range of reporting and BI needs at each institution.

• Designed and implemented enhancements to the college’s business functionality and architecture using a variety of tools including SQL, Visual Basic, MS Access, and Java.• Worked with various department managers to design, develop and implement customized reports to meet internal operational and managerial needs as well as external state reporting requirements. This includes developing an institution-wide custom reporting system.• Technical lead for variety of project such as the Blackboard Analytics implementation.• Managed and administered numerous Microsoft SQL Servers used for applications such as Blackboard, Datatel ODS and Hyland Imaging System.• Designed, developed, and deployed applications for Datatel Colleague using Colleague Studio.• Provided end-user training for reporting tools and business software applications.• Responded to helpdesk requests in a timely manner in order to provide technical support on existing applications and reports.