Jared Clark Email & Phone Number

Charlotte, Nc, Us

Charlotte, Nc, Us

New York, Ny, Us

Assist in the design, configuration and maintenance of automation tools for continuous integration and continuous deliverySupport source code repositories, and break/fix maintenance tasks for build/CI and deployment systemsAssist engineering in troubleshooting system and software issues in all environmentsAssist test automation by writing test scripts, maintaining and deploying to test environmentsAssist in the creation and maintenance of templates covering both on-premises and cloud-based infrastructure.Collaborate with developers, architect, and test teams on necessary automation and toolingCreates and maintains documentation around all build and release processesWrite tools/utilities/scripts to simplify or automate day-to-day tasks

Take ownership of customer issues reported and see problems through to resolutionResearch, diagnose, troubleshoot and identify solutions to resolve customer issuesFollow standard procedures for proper escalation of unresolved issues to the appropriate internal teamsProvide prompt and accurate feedback to customersEnsure proper recording and closure of all issuesPrepare accurate and timely reportsDocument knowledge in the form of knowledge base tech notes and articles

Warrendale, Pa, Us

-Plans database upgrades by maintaining , evaluating, and improving a transaction processing model-Assesses database performance by developing a protocol for measurement of results and identification of problem areas.-Supports database performance by monitoring database performance; evaluating and resolving processing and programming problems; designing database management tools; answering user questions.-Secures database by preparing access and control policies and procedures; implementing disaster recovery procedures.-Supports application design by contributing expertise to applications, operations, and technical support teams.-Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.-Accomplishes information systems and organization mission by completing related results as needed.

Exton, Pa, Us

– Junior Developer• Working on systems maintenance patches and data fixes.• Creating test programs according to specification.• Providing support in the event of software failure.• Suggesting improvements to the usage of applications and their design.• Providing support, maintenance and enhancement to new and existing systems.• Developing and testing solutions.• Ensuring accuracy of output on business critical systems.• To support customers and operational staff in issue resolution.• Analyzing user requirements & then developing systems that meet theirrequirements.-Quality Assurance• Responsible for monitoring and maintaining quality and compliance targets.• Monitoring and auditing of products to ensure high standards of quality.• Ensuring products comply with legislation and quality assurance codes.• Ensuring that all QA Tests are carried out on time and in full.• Delivering presentations to an audience of Manager Level within the business.• Provide weekly and monthly reports to senior managers on performance.• Identify training needs and recommendations to improve customer experience.• Keeping quality documentation up to date.• Making sure that all QA records, data & information are available to managers.• Arranging the repair of any QA / related equipment that is malfunctioning.• Ensuring non-conforming products are identified and placed on restriction.• Responsible for the review and update of the programme quality plans.• Awareness of regulatory requirement and customer service expectations.• Ensuring activities in the quality plan are carried out.• Coordinating the investigation of customer complaints

Kent, Ohio, Us

I Trouble shooting computers.l Setting up wireless networks within Kent State University.l Removing viruses.l Install programes and adjust features within programs.l Re-Imaging computers