With over two years of experience as a Salesforce Functional Analyst at Steampunk, I develop, test, document, and maintain customized solutions for public sector entities using declarative development, data migration, integrations, and quality assurance. I have successfully executed multiple projects using agile methodologies and best practices, and I have ensured high user adoption and satisfaction by creating user-friendly and innovative applications.I hold the Certified Salesforce Administrator and the Certified Scrum Master credentials, as well as the Google Project Management Certificate, which demonstrate my proficiency and passion for learning new technologies and processes. I also have a strong background in sales and marketing, having worked as a Sales Supervisor for over eight years, where I managed and oversaw four state and local sales territories. As a military spouse, I embrace change and diversity, and I strive for continuous improvement and growth. I enjoy working with a dynamic team at Steampunk, where I can leverage my skills and knowledge to deliver high-quality outcomes that address business challenges and increase user adoption.