Jared Danielson Email & Phone Number

Minneapolis, Minnesota, United States

Rogers, Minnesota, United States

• Partner with business customers for design and support with remote/on premise of Office365 Cloud, Microsoft server platform, Cisco, Security, Windows 10/11 computers, mobile and phone systems. Sample companies.
• Small to large scale transition of customers using Office365 to Multi-factor Authentication; including the development of new security policies.
• Led legacy systems from old to new Office365 systems to improve productivity.
• Assessed and created new Change Management policies.
• Managed client migration to Microsoft Dynamics 365.
• Moved all clients from on premise storage to Microsoft OneDrive.

St Louis Park, Minnesota, United States

• Led technology team with 4 direct reports in the design and support of Office365, Cisco, IBM SAN, Microsoft server’s platform, Hyper-V, Two Data Centers and two offices. Notable Projects
• Installed and configured new Cisco Nexus 3K core switches at primary data center.
• Managed Microsoft SQL Database consolidation to maximize productivity.
• Spearheaded and created new security policies from end users to data center. Created and led new. incident management process. Implemented new Jira help desk ticketing systems.
• Drove design of architecture and oversight for a new AWS infrastructure.
• Managed new BI app installation in SaaS offering for customers.

Minneapolis, Minnesota, United States

Accountable for day-to-day architecture and engineering of the voice/data network throughout US and Canada. Supported design and build of key projects including upgrades of networks, Skype and Business Enterprise Voice configuration, installed Business Conferencing for over 5000 users, and designed and configured WAN/LAN upgrades to 30 sites.

Bloomington, Minnesota, United States

Partner to business in day-to-day maintenance and configuration of all Telephony devices for over 20 customers. Responsible for documentation and Architect of the voice/data network; tier 3-escalation point for the service desk. Key technology projects: Arkansas customer upgrade from MS Lync 2010 to MS Lync 2013, Minnesota customer Sonus Gateway upgrade.

Eden Prairie, Minnesota, United States

• Managed day-to-day maintenance and configuration of all Telephony devices. Responsible for documentation and diagrams of the voice/data network and tier 3-escalation point for the service desk.
• Installation and configuration of key systems: TW Voice T1’s and AT&T DS3’s., Solar winds Network Performance Monitoring. Moved Call Center Telephony to 3rd party Hosted Solution.
• Designed and configured QOS for our VOICE Network; Led successful upgrade of Microsoft Exchange 2007 to Exchange 2013; Reduced $250,000/year from the Telephony Budget.

Ramsey, Minnesota, United States

Supported 11 small businesses and functions in the Twin Cities in IT needs for Marketing, Legal, Consumer Electronics, Food, Construction and Publisher. Notable Projects: including spearheading and moving over 50 IT servers to a new datacenter and migrating multiple companies to a Cloud Base IP Telephone system.

Hopkins, Minnesota, United States

Managed team of 4 for IT infrastructure with 6 offices. All operational technology services including voice/data network, server/storage infrastructure, business continuity, asset management, desktop support, and technology.

Minnetonka, Minnesota, United States

Member of team responsible for all inbound support calls for 1500 employees. Supported day to day PC support, migration to a new ticketing system; maintained and reported mission critical systems.