Jared Johnson Email & Phone Number

Easton, Pennsylvania, United States

Bethlehem, Pennsylvania, United States

Bethlehem, Pennsylvania, United States

Center Valley, Pennsylvania

Allentown, Pennsylvania

- Maintain outstanding professional relationships with customers and sale representatives byproviding quick, knowledgeable responses and effective solutions through email andtelephone correspondences- Ensure a fluid pump repair process by promptly providing estimates to customers andrelaying approvals to the repair facility- Oversee the inventory of CME pumps and accessories by working with the Product Directorto prioritize shipments- Resolve unforeseen issues with both accuracy and urgency- Bring attention to potential issues, including scope and corrective actions- Guide team members in the proper execution of SOPs

Bethlehem, Pa

- Provided clear, concise, and timely information to the queries received from clients, agents, and 3rd parties through a large volume of phone call, mail, and e-mail correspondences- Executed daily reconciliation reports to identify misallocated policy funds- Developed new efficient and cost-effective procedures from older obsolete processes- Completed special projects as they are assigned with highest priority while maintaining a high level of customer service- Coordinated efforts with processing team members to ensure an even work balance

Allentown, Pennsylvania Area

- Acted as the primary liaison between Nestlé Waters and their transportation carriers- Managed the scheduling system utilizing SAP to optimize both the loading and unloading ofNestlé products across multiple regions- Trained and mentored incoming personnel in procedures and proper reporting executionthrough one-on-one demonstrations, email correspondences, and self-written technicalguides- Overhauled Nestlé Water's carrier rates system by adding updated rates, removingsuperfluous data, and aligning carrier tariffs to their

San Francisco Bay Area

- Gathered and organized YouTube and Vimeo videos into specific, searchable channels - Advertised channels through various social networking websites such as Facebook and Twitter

University Park, Pa

- Assisted undergraduate and graduate students with editing, planning, and proper essay writing- Toured student classrooms per professor requests to give presentations on writing techniques - Advised abroad students through the online conferencing program Elluminate Live!

University Park, Pa

- Organized development and implementation of research study and conditions- Inputted data into the statistical program SPSS and analyzed the results- Co-authored research paper presented at the annual American Academy of Advertisingconference

State College, Pennsylvania Area

- Reviewed WPSU programs based on quality and entertainment for consideration of Comcast- Wrote engaging descriptions and titles for selected programs using 255 characters or less

Whitehall, Pa

- Assembled the customers’ tax return to meet the standards set by the IRS- Maintained and troubleshot all office computer systems and electronic devices

Fogelsville, Pa

- Wrote articles concerning the Penn State Lehigh Valley community- Edited the articles written by fellow staff writers- Took photographs to accompany articles when necessary- Sold advertising space within the newspaper to local businesses