Jared Mathews Email & Phone Number

Achieved high sales percentage with consultative, value-focused customer service approach.Recommended and helped customers select products based on their business needs.Troubleshoot and fix website issues and locate and remove malware files.Resolved hosting related issues on Linux and Windows servers.Resolved product/policy issues and shared benefits of new technology.Skilled at resolving technical support calls pertaining to over 50 different products including new and legacy software.

Managed team of 30 telephone sales representatives.Surpassed revenue goals in four consecutive quarters.Led sales calls with team members to establish sales and customer retention goals.Monitored customer preferences to determine focus of sales efforts.Maintained friendly and professional customer interactions.Drafted action plans and led meetings with department executives to review project status and proposed changes.

Demonstrate excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.Consistently adhere to all applicable regulations, policies and procedures for health, safety and environmental compliance.Notified building managers about needed repairs and replacement equipment.