Jared Mathews

Jared Mathews Email and Phone Number

Technical Hosting Support Level 2 at GoDaddy excelling in customer-focused technical support. @ GoDaddy
scottsdale, arizona, united states
Jared Mathews's Location
Cedar Rapids, Iowa, United States, United States
About Jared Mathews

With almost a decade of experience, my expertise lies in delivering exceptional technical support and fostering customer relationships at GoDaddy. I'm driven by a passion for solving complex technical issues while aligning with our company's mission to empower entrepreneurs. My role enables me to bring diverse solutions to the table, reflecting our company's culture of innovation and collaboration.In my current position, I excel in troubleshooting and resolving hosting issues across Linux and Windows servers, ensuring seamless operation for our clients' online presence. My consultative approach has consistently achieved high sales, while my ability to manage a team of thirty at Thomas L Cardella & Associates helped surpass revenue goals, demonstrating my commitment to excellence in customer experience and teamwork.

Jared Mathews's Current Company Details
GoDaddy

Godaddy

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Technical Hosting Support Level 2 at GoDaddy excelling in customer-focused technical support.
scottsdale, arizona, united states
Website:
godaddy.com
Employees:
7147
Jared Mathews Work Experience Details
  • Godaddy
    Technical Hosting Support – Tier 2
    Godaddy Aug 2015 - Present
    Achieved high sales percentage with consultative, value-focused customer service approach.Recommended and helped customers select products based on their business needs.Troubleshoot and fix website issues and locate and remove malware files.Resolved hosting related issues on Linux and Windows servers.Resolved product/policy issues and shared benefits of new technology.Skilled at resolving technical support calls pertaining to over 50 different products including new and legacy software.
  • Tlcx
    Supervisor
    Tlcx Dec 2013 - May 2015
    Managed team of 30 telephone sales representatives.Surpassed revenue goals in four consecutive quarters.Led sales calls with team members to establish sales and customer retention goals.Monitored customer preferences to determine focus of sales efforts.Maintained friendly and professional customer interactions.Drafted action plans and led meetings with department executives to review project status and proposed changes.
  • Kimco Facility Services, Llc
    Maintenance
    Kimco Facility Services, Llc Sep 2011 - Jun 2013
    Demonstrate excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.Consistently adhere to all applicable regulations, policies and procedures for health, safety and environmental compliance.Notified building managers about needed repairs and replacement equipment.

Frequently Asked Questions about Jared Mathews

What company does Jared Mathews work for?

Jared Mathews works for Godaddy

What is Jared Mathews's role at the current company?

Jared Mathews's current role is Technical Hosting Support Level 2 at GoDaddy excelling in customer-focused technical support..

Who are Jared Mathews's colleagues?

Jared Mathews's colleagues are Michelle Cornejo, Kevin Ni, Yehor Lukovnikov, Mira Gross, Jenna Ayers, Andy Roby, Andy Sime.

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