Helping Good Local Businesses Become Great Local Brands

Managed a team of banquet staff for successful execution of catering events which led to increased profits of 139%Successfully executed event details for each client with development of floor plans and collaboration of event timelines for superior client satisfactionPerformed staff management, expense control, menu selection, food preparation and equipment rentals to ensure profitable eventsDeveloped positive working relationships with existing clients for repeat business to increase overall event volumeDeveloped marketing plans to promote catering operations to various organizations and local entities to generate increased revenueReviewed and finalized all sales contracts, catering event orders and pricing agreements with clientsPrepared comprehensive catering order forms according to client’s requirementsManaged all catering budgets to eliminate waste and increase profitability

Awarded Missouri Referee of the Year (2019)Selected for the Missouri State Final Four Championships (2015-2019)Member of ECSR Elite College Soccer Referees, NISOA chapter member, and Division I College soccer refereeBelow are different attributes I have developed from my time as a referee that would benefit me in any professional role:Conflict resolution – in a conflict between external/internal members. I have the experience of becoming a calming-neutral party. Calm under the most extreme pressures and circumstancesCourage to make crucial decisions when it matters the most

Successfully led a team of 47 employees to exceed sales goals and employed revenue management techniques to increase sales marginsAchieved top 10 out of 221 stores for overall yearly sales (2013 & 2014)Developed new merchandising strategies to increase sales and created departmental goals for success based on seasonal promotions and rotation of merchandiseIncreased department sales by 112% in the first year through implementing new training programs, developing sales relationships within community programs and initiated management action lists that continued to be implemented as foundational workflow protocols with the company

Managed a high volume restaurant and event center in St. Thomas, USVIManaged and lead a team of 120 employeesSuccessfully planned and coordinated events and concerts such as The Beach Boys, The Wailers and Damien MarleyPlanned and executed large scale celebrity charity events and international delegate banquetsDeveloped a marketing strategy to drive customer traffic and increase revenue margins and online conversionsCreated direct partnerships with the Department of Tourism for the US Virgin Islands and other local entities for increased brand awareness and growthGenerated new marketing materials to include restaurant menus, website and digital and print ad campaigns

Started as Assistant Store Manager (2002)Promoted 3 times in 6 years due to increased sales percentages and exceeding recruitment goalsRecruited, scheduled and effectively managed over 100 employees and 8 leadership positions at 4 different retail locationsDeveloped sales strategies and implemented inventory protocols that elevated our sales position from #8 to #1 within the first yearIncreased revenue 79% with extensive team training on customer serviceImplemented new merchandising methods and display tactics to increase customer purchases and drive increased sales goalsChosen as top General Manager in the Midwest region to attend the National Diversity Conference in New York (2006)