Jared Reid Email & Phone Number

I'm a Salesforce architect with experience in healthcare, call centers, retail, and manufacturing. I've been building large scale apps for more than 8 years with HIPAA compliance and data security always at the forefront. Experience in Service Cloud, Experience Cloud, Analytics Cloud. Extensive use of automation tools leveraging the power of Salesforce flows to build robust, secure, and efficient workflows which allow business to remain agile. I regularly work with large data sets to prepare imports and exports using Dataloader, Workbench, Powerquery, and other ETL tools.I currently direct a team of 12+ developers, administrators, and project managers in a Business Intelligence department. I'm also primarily responsible for overseeing best practice standards in architecture and security of our Salesforce org.I believe a CRM is only as useful as the insights it produces and clean data starts with clean inputs. Configuring validation rules, process paths, logical page layouts and actions, as well as active monitoring with administrative reports to drive continuous training ensures data is useable and actionable. I've leveraged the Lightning interface to build apps and processes that enhance user efficiency, lower labor costs, and enable rapid analysis of business unit performance.Good documentation has been another key to my success. Previous configuration decisions can be replicated and more easily maintained with good use of descriptions and other metadata fields. I instituted a flexible dev-ops workflow within our department using Gearset to link and monitor sandboxes which has brought greater confidence in change management and enabled user acceptance testing prior to production deployment.I work extensively with C-suite, operations, IT and other support departments to deliver solutions that exceed expectations. My ability to understand and translate business requirements, lead a team of administrators, developers and project managers, and bring creative solutions to production quickly has brought immense value to my employers. I also have 15+ years of experience in business data analysis with Excel, Access, PowerBI, Tableau, IBM Cognos and other data manipulation, transformation and visualization tools.

Listed skills include Salesforce.Com Administration, Salesforce.Com Development, Salesforce.Com Implementation, Data Analysis, and 7 others.