Jared Yap Email & Phone Number

Operated Conductor (Parkwide Show Control system) to run parade and firework events.Programmed special events with Conductor to create unique experiences with lighting and audio for events.Involved in setting up stages for Festival events, including tying into the parkwide dante system.Assisted in Hyperion removal of audio console and ability to connect to Studer system remotelyAided in remounting ACF and Magic Happens parades.Resolved networked audio issues with Dante and Q-sys to resolve system outagesProvided documentation support for updates to operations

• Created and utilized Tableau dashboard for incoming students to determine future demand and forecast enrollment• Provided data recommendations based on classroom data to streamline offerings for efficient service offerings• Analyzed Google Analytics data to increase website visibility and maximize SEO rankings to increase enrollment from 62% to 95%.• Created feedback and reporting systems to improve efficiency and reduce teacher workload

• Developed data analytics and data tracking forms• Provided technical support to users through a helpdesk system and improved processes to reduce response time by 50%• Utilized Tableau dashboard to track visitor engagement and assisted leaders in constructing outreach plans• Gathered requirements for digital transformation from in person to online and presented them to stakeholders.• Based on gathered requirements, set up livestream systems and increased online viewership by over 500%• Upgraded Livestream set up to use DANTE to broadcast higher quality audio• Met with users(stakeholder analysis) to identify points for improvement and process adjustments• Configured system, process, data, and technology to meet use cases (user stories and use cases)• Increased engagement by over 200% by implementing promotional strategies.• Increased livestream viewership by over 100% by adapting systems to adjust to meet user needs.• Trained volunteers to use livestream system through the use of training documents

• Provided technical support to users through a helpdesk system and improved processes to reduce response time by 50%• Created custom websites with user editable widgets and javascript support.• Used Testflight to test iOS apps on iOS devices through different development features.• Worked as a team with international partners in a full development process and pipeline.• Responsible for creating internal tools(Hubspot) to upgrade the team.• Added client customizable widgets with Handlebars• Used Postman to develope complex API integrations to provide additional functionality.

United States

• Assisted Clients remotely and on site• Deployed Windows Server instances managed through VMs• Set up firewalls, resolved network issues and installed hardware and software for clients• Recommended up to date security practices for better cybersecurity• Deployed Windows Server instances managed through VMs

• Worked with international broadcast companies to provide technical support for the 2015 SEA Games• Assisted in resolving network and interfacing issues in an event-based environment• Provisioned over 100 devices that were set up to clients

• Managed sound and lighting for live weekly services.• Developed improvement proposals to upgrade sound system• Created and implemented training documents and training programs for knowledge transfer• Increased team size by over 100% due to improved onboarding and the implementation of easy to use software and hardware• Planned and executed offsite event audio and visual solutions.

Bachelor Of Science - Bs, Computer Science

Associate'S Degree, Audio-Visual Technology

Education record