As a Franchise Business Manager at GDK (German Doner Kebab), I support and oversee the operations of multiple franchisees across the UK, ensuring quality standards, customer satisfaction, and profitability. I also facilitate the recruitment, training, and development of new and existing franchisees, as well as provide them with marketing, sales, and operational guidance.I have more than 12 years of experience in the restaurant industry, working in various roles and capacities, from owning and operating multiple RocoMamas stores in South Africa, to being the National Operations Manager for the same brand, I have a proven track record of leading and growing successful restaurant brands, delivering exceptional customer service, and implementing effective business strategies. I am passionate about hospitality, innovation, and excellence, and I am always eager to learn and adapt to new markets and challenges.