Supporting assigned Underwriters through all phases of the account, from data collection, initial pricing, entry of account into the system, uploading documentation and performing ongoing account service and maintenance.

As a dedicated and results-driven Customer Solutions Manager at Crown Pointe Remodeling, I am passionate about delivering exceptional experiences to our valued customers. With a proven track record of success in forming strategic partnerships, I specialize in understanding customer needs, providing tailored solutions, and ensuring utmost satisfaction.My expertise lies in managing a team of skilled professionals to deliver top-notch customer service, from initial consultation to project completion. I excel in building long-lasting relationships with clients, understanding their unique requirements, and effectively communicating solutions to meet their goals.Through my strategic approach, I streamline processes, optimize resources, and implement innovative customer service strategies to exceed expectations. I am adept at resolving complex issues, handling escalations, and ensuring seamless project execution. My strong leadership skills enable me to inspire and motivate teams to consistently deliver excellence.With a customer-centric mindset, I strive to continuously improve and enhance our services based on feedback and market trends. I am adept at leveraging technology and data-driven insights to drive customer satisfaction and loyalty. By fostering a culture of exceptional service, I contribute to Crown Pointe Remodeling's reputation as a trusted provider of transformative home improvement solutions.If you are seeking a dynamic and results-oriented Customer Solutions Manager committed to delivering outstanding customer experiences, I welcome the opportunity to connect and discuss how I can contribute to your organization's growth and success.

I dedicate my time and energy to understanding how businesses can benefit from what solutions Fastenal has to offer as well as, forming strategic partnerships with companies - and going above and beyond that transactional stage to create new opportunities, growth, and success.

I had worked as a Sales Manager for Family Video at a very young age. I was 19 years old when I acquired the role as Assistant Manager, then shortly after ran my very own store as Store Manager. I have experience with handling: payroll, scheduling, grassroots events, marketing, social media marketing, bank reconciliation, Microsoft Word, Microsoft Excel, and much more.