Jared Free Email & Phone Number

Remote US

• Lead Cisco SaaS relationship with client C-Suite and operational units to facilitate positive sales growth.
• Remove noise in the SMB VAR landscape by acting as the primary SME contact for Cisco SaaS solutions. Reducing SLA dramatically and enabling massive growth for customers and my business unit.
• Break down SOW and Technical documents to build solutions to match customer needs and recommend solutions where gaps are identified.
• Work with customers to clarify any gaps and educate through the sales process.
• Design Complex Multi-Architecture Cisco solutions for customer environments focused on Security, Collaboration and Data Center.

United States

• Build and maintain relationships with customers, ensuring their satisfaction and addressing any concerns or issues.
• Analyze data and metrics to identify areas for improvement and implement strategies to drive results.Specialized in new partner acquisition and development for Cisco SaaS business.
• "Wrote the book" on Cisco software transfers between VARs and Distribution that is currently used by Cisco and TD Synnex.
• Acted as primary SME for Cisco SaaS solutions and Deal creation.

Remote

• Redefined the SaaS order processing steps to reduce time to order by 60%.
• Developed training material to understand, process and leverage Cisco invoices.
• Trained new teammates on Cisco and the operational functions of our business unit.
• Use creative problem solving as well as providing technical knowledge to effectively configure, price, quote and process requests for specific hardware, software, and services.
• Actively participate in the sales team customer account planning and review process.
• Conduct customer consultations and provide vendor training as a subject-matter expert.

Bradenton, Florida, United States

• Conducted in-depth financial consultations with clients to assess their needs and recommend tailored banking solutions, enhancing customer satisfaction and fostering long-term relationships.
• Established and nurtured ongoing client relationships through the provision of expert advice on a comprehensive range of banking products and services, ensuring clients' financial goals were met.
• Significantly increased my contribution to the branch's revenue by strategically cross-selling banking products through both direct engagement in the lobby and proactive outbound communication efforts.
• Accurately processed new account openings, meticulously entering account information into the bank’s system and ensuring all necessary documentation was correctly filed, maintaining the highest standards of data.
• Effectively guided clients to the appropriate bank personnel for specific financial services and advice, facilitating a seamless customer experience and enhancing satisfaction with the bank’s offerings.

Orlando, Florida Area

• Led strategic sales initiatives to negotiate and close complex technology solution contracts, boosting revenue growth and expanding market share.
• Analyzed customer engagement data to drive strategic account planning, resulting in targeted action plans that significantly increased account performance and customer satisfaction.
• Fostered collaborative efforts between sales, technical, and customer service teams to deliver comprehensive technology solutions, meeting and exceeding financial targets through innovative product development.
• Identified and capitalized on upsell, cross-sell, and renewal opportunities, leveraging deep product knowledge and market insights to enhance customer value and drive continuous revenue growth.
• Cultivated and deepened relationships with key business executives and stakeholders, enhancing brand visibility and establishing a firm reputation as a trusted partner in technology solutions.

Tampa/St. Petersburg, Florida Area

• Orchestrated the negotiation and management of strategic partnerships with vendors and distributors, optimizing the product distribution network to align with overarching sales and marketing strategies.
• Designed and implemented data-driven marketing and sales strategies, utilizing in-depth market analysis and product positioning to maximize market penetration and customer engagement.
• Led cross-functional teams in the execution of high-impact promotional activities and trade shows, significantly increasing product visibility and market reach.
• Developed and executed pricing strategies that balanced competitive positioning with customer value, driving market share growth while maintaining optimal profitability.

Tampa, Florida

• Cultivated and expanded partnerships with key stakeholders, suppliers, and industry leaders to foster collaborative opportunities and gain market intelligence.
• Implemented and monitored key performance indicators for marketing initiatives, correlating campaign effectiveness with sales performance to guide strategic adjustments.
• Ensured the integrity and excellence of marketing materials and promotional content, upholding high standards of quality assurance.
• Managed and protected brand identity across digital platforms, including website maintenance and social media strategy, aligning with corporate branding guidelines.
• Actively contributed to the evolution and reinforcement of the company brand, supporting brand positioning and messaging consistency.Led the coordination and execution of event marketing strategies, enhancing brand.
• Conducted thorough market research to gather insights on competitor pricing, sales strategies, and distribution methods, informing strategic marketing decisions.

B.A In Psychology, Industrial Psychology, Statistical Analytics And Business

Associate Of Arts (Aa), Business