Jared Holden Email & Phone Number

. Strong Presentation Skills in facilitating individual and group learning and development to achieve learning objectives. Worked with various leaders in the Credit Union for effective employee onboarding and surface areas of opportunity. Met multiple project deadlines either on time or early through consistent communication with key stakeholders, as part.

Rexburg, Idaho

. Created training materials and resources for agents to use, effectiveness measured by a 15% increase in NPS scores. Led an Online and a Remote-Telecommuting team through several changes including an Online Banking role out, Mobile App launch, Other Initiatives, and Change Management. Used reports and data to discover trends to then create a culture of.

Rexburg, Idaho

. Improved team member’s products and services by 50% through goal setting, soft skill coaching, and follow-up. Managed time through detailed schedule and organization of job duties. Self-initiated and identified pain points to resolve in the Mountain America Service Center, improving functionality and efficiency

Rexburg, Idaho

Rexburg, Idaho

Bachelor’s in Professional Studies - emphasis in HR management

Rexburg, Idaho

. Designed, developed, and implemented engaging ADDIE-compliant trainings for BYU-Idaho’s Support Center. Trained all newly hired employees and existing employees transitioning into various positions. Created and maintained over 300 content articles for BYU-Idaho’s Knowledge Center. Collaborated directly with SMEs with over 30 departments to obtain.

Los Angeles, California

Door-to-door sales dealing directly with the customers to increase client base. Learned valuable time management to be most efficient while working Monday-Saturday, 65+ hr weeks. Obtained a certified license to apply pesticides in the State of California. With this license, I applied pesticides to local residencies, businesses, and educational.

Rexburg, Idaho

Responsible to recommend optimal services for customers to assist with credit reparation. Warm-called individual leads who expressed interest in having assistance with their credit scores. Dealt closely with customers to give the best services and support.

Boise, Idaho

Unloaded shipping trucks, where I was working fast paced moving several tons lbs of packages daily. Operated tower and belt to ensure each package (10,000+) was sorted correctly. I learned quickly loading routes where I was able to load 5-7 delivery trucks and stay organized. Adhered to safety and work procedures with exactness; using extreme caution daily.

Boise, Idaho

I worked with individual customer coming in from near and far to make sure they were able to find everything they were looking for. Keeping on top of having everything stocked and accessible with thousands of merchandise.

Master Of Education - Med, Instructional Design

Professional Studies