Phidsadee Chaemtong Email & Phone Number

Bangkok, Th

Bangkok, Bangkok City, Thailand

Bangkok

-Led the design and development of large-scale RPA projects for Client, automating critical business processes across (e.g., User Operations, Infrastructure Team)-Bridged the gap between business stakeholders and technical teams by acting as a liaison, translating business requirements into actionable RPA solutions.-Conducted thorough feasibility assessments, evaluating business needs, technical feasibility, and potential risks associated with proposed RPA frameworks.-Collaborated with IT teams to ensure seamless integration of RPA solutions with existing systems, minimizing disruption and maximizing efficiency. -Managed the entire RPA project lifecycle, including requirement gathering, design, development, System Integration Testing (SIT), User Acceptance Testing (UAT), and go-live transition.-Developed and implemented robust RPA workflows, incorporating error handling and exception management to ensure long-term process sustainability.Successfully transferred ownership of operational RPA solutions to User Operations teams, providing comprehensive training and ongoing support.-Proactively identified and addressed operational challenges related to RPA deployments, providing ongoing support to ensure smooth and efficient robot execution. -Empowered User Operations teams through comprehensive training sessions and user manuals, fostering self-sufficiency in managing and troubleshooting RPA solutions when necessary.-Championed a culture of continuous improvement within the RPA team, actively seeking innovative solutions and readily adapting to address evolving business needs.

• Deploy Automation components including bots, robots, development tools, code repositories and logging tools. • Support the launch and implementation of Automation solutions. • Work with Business Analysts, Scrum Masters, Agile, QA Analysts, Product Owners, and other cross-functional resources to define and deliver impacting business projects. • Work directly with stakeholders to capture business requirements and translate them into technical approaches and designs that can be implemented. • Collaborate with development team members to ensure proper implementation and integration of the solutions. • Support deployments or troubleshoot production issues outside of work hours and participate in an on-call rotation as-needed. • Identifying and designing business processes for automation. • Setting up, testing, and monitoring automated workflows to ensure that business processes function at optimum efficiency. • Monitoring and maintaining automation post-implementation and resolving any potential issues to ensure smooth business operations. • Ensuring quality automation.

• Optimized process flows to meet project requirements.• Supported & Maintained of Month End Invoice for Partner.• Deploy email confirmation transaction process by RPA. • Trained resources in process improvement techniques.

• Researched database systems to suit the field of the corporation. • Prototized system to flow the big data in field work.• Developed flow in database software then visualization data.• Designed for transformation to an online recording platform by restricting the resources system. • Developed an online recording platform in the part of operator and Administrator. • Trained resources for online process recording techniques transformation.• Improved recording process, saving time to 48 hours.