Work within a diverse team of engineers in support of mission critical facilities and data center operations including associated project oversight, racking and stacking of servers, cabling and labeling servers, data entry, monitoring and responding to alerts around environmental stability to include mechanical systems, electrical systems, and environmental conditions. Responsible for the configuration and deployment of UPSs, environmental monitoring devices and remote management devices across all regions.Additional responsibilities include working within various information services departments in a collaborative nature to deploy infrastructure to new offices across all regions (travel up to 15%).Responsible for supporting the team's 24/7/365 on-call rotation. The Critical Infrastructure team bridges the gap between IT and Facilities; both components are highly critical to our operational success and require a high degree of focus and integration between the two.

-Installation, termination, testing and labeling of all cross-connects (cat5, coax, fiber) in the IBX-Moving and installation of cabinets and relay racks-Troubleshooting circuits with use of FLUKE Equipment-Perform remote hand services for customers-Hardware installation including: shelves, power strips, rails, cable management, and customer equipment-Report current status via the ticketing system, shift reports, and email-On call via pager during unscheduled days or shift times for emergency scheduling requirements-Manage multiple concurrent interdisciplinary projects and ability to work in a team-Provide training for in-house technical staff and develop standard operating procedures for network operation-Maintain accurate records and document all problems-Extensive knowledge of telco technologies, systems, and circuits.-Data center skills such as installing/moving equipment and cabling on a large-scale basis-Extensive experience working with various networking hardware such as multiplexers, modems, routers, and switches-Termination of cat5 copper cable-Termination of multimode and single mode fiber optic cable-Operational experience with data communication issues, including security, resource management, capacity planning, monitoring, and performance-Ability to work independently and manage multiple projects and priorities-Excellent written and spoken interpersonal communication skills

- Responsible for the installation, design, and maintenance of US Customs and Border Protection’s Legacy and Mission Critical Support Platform (MCSP) data center’s infrastructure cabling and hardware - Apply training, experience and knowledge while exercising discretion and independent judgment to successfully accomplish work - Sustain connectivity and performance of the 65,000+ cable count, high density 10 gigabit fiber optic and category 6 data center environment - Execute large scale inventory control efforts to ensure adequate material stock within budgetary cycles - Perform and manage analytical tasks and assignments related to CBP and their customers’ Information Technology operations to include: + The oversight of all physical layer change orders and data center infrastructure expansion + Streamlining productive team efforts to produce timely responses to daily troubleshooting request + Active participation in the planning and design of future cabling programs and projects + Participate in the change control and scheduling to move production equipment to new physical cabinets, power, cabling, and raceway + Running all new cable in NCC (Network Communications Center) for new circuits, servers, routers, etc. - Assisted in stabilizing 3,000 sq ft of raised floor system - Experience in running numerous types of cable including: fiber (multi-mode and single-mode), Ethernet, V.35, RS232, and amphenol - Experience in terminating cat3, cat5, and cat6 Ethernet cable, as well as LC and SC fiber cable

- Supervision of security post rotation for Department of Homeland Security, Customs and Border Protection - Keeping site log up to date and accurate - Managed timesheets for site employees - Maintaining all site employee work files - Writing incident reports - Liaison between corporate management and employees - Proficiency with .38 caliber pistol (including specialized training)

Tour of Duty include: - Fort Knox, Kentucky, USA - 4 months - Camp Garry Owen, Munsan, South Korea – 1 year - Fort Hood, Texas, USA – 1 year, 8 months Responsibilities include: - Knowledge and complete understanding of military tradition, including honor, respect, diligence, and selfless service - Driving M1A1/A2 SEP Abrams main battle tanks - Loading 120mm ammunition on the M1A1/A2 SEP Abrams main battle tanks - Basic maintenance on M1A1/A2 SEP Abrams main battle tanks