Software Developer & Business Systems Analyst
Chuck's Hop Shop is a pioneering 3-location craft beer store and taproom known for its extensive selection, corporate services, and sister restaurant, Barbecue Smith. - Reduced daily menu management time by 50%, saving over 30 min, by developing a real-time web app synchronizing POS and website with dynamic availability data from Trello- Spearheaded the adoption, migration, and onboard training for both new in-house applications and Google business tools, streamlining collaboration and communication processes across departments - Shortened transaction time by 40% by integrating platform APIs and a relational database to digitally manage inventory using Firebase and GCP to synchronize locations and devices- Resolved inventory discrepancies to elevate the customer experience by designing an intuitive application for seamless item price retrieval, drastically mitigating transactional errors- Facilitated expansion initiatives, coordinating cross-functionally with teams and communicating effectively with contractors and stakeholders to ensure safety and COVID-19 compliance- Implemented distinct eCommerce platforms for consumer and corporate segments to increase revenue by 15%, leveraging tailored pricing strategies and fulfillment processes- Improved corporate service speed by 30%, utilizing client and project management tools with a kanban-style workflow to manage orders and promote easy scaling with a small team using Airtable