Chuck's Hop Shop is a pioneering 3-location craft beer store and taproom known for its extensive selection, corporate services, and sister restaurant, Barbecue Smith. - Reduced daily menu management time by 50%, saving over 30 min, by developing a real-time web app synchronizing POS and website with dynamic availability data from Trello- Spearheaded the adoption, migration, and onboard training for both new in-house applications and Google business tools, streamlining collaboration and communication processes across departments - Shortened transaction time by 40% by integrating platform APIs and a relational database to digitally manage inventory using Firebase and GCP to synchronize locations and devices- Resolved inventory discrepancies to elevate the customer experience by designing an intuitive application for seamless item price retrieval, drastically mitigating transactional errors- Facilitated expansion initiatives, coordinating cross-functionally with teams and communicating effectively with contractors and stakeholders to ensure safety and COVID-19 compliance- Implemented distinct eCommerce platforms for consumer and corporate segments to increase revenue by 15%, leveraging tailored pricing strategies and fulfillment processes- Improved corporate service speed by 30%, utilizing client and project management tools with a kanban-style workflow to manage orders and promote easy scaling with a small team using Airtable

Barbecue Smith was a local favorite for authentic southern barbecue, with smoked goods that would make any Texas pitmaster proud. While the financial landscape of the Covid pandemic led to its unfortunate dissolution, I alone was kept on as Chuck's (owner) executive assistant to develop systems and applications that would allow us to adapt and expand his other ventures.- Orchestrated media marketing campaign for Barbecue Smith, featuring creative meat photos, exclusive promotions, and Texas BBQ education to double social media exposure- Developed competitive branding across website, online orders, social media, and engaging in-store displays, resulting in a 25% increase in online orders and a 10% boost to foot traffic- Redesigned catering and in-store ordering system to improve workflow and reduce customer confusion, decreasing order fulfillment time by 20-30% and ordering errors by 60%

With the strategic support of Sound Mortgage, I served as both a Loan Officer and Technology Consultant, focusing on multifamily housing mortgages across the nation. My dual role empowered me to blend financial acumen with tech-driven strategies for business development. I was instrumental in guiding the company through a critical transition, innovating our internal processes, and paving the way for the integration of new technologies. Collaborating closely with the founders, we explored disruptive services and potential business pivots, ensuring that we remained ahead of the curve in an ever-evolving industry landscape.

With a small team of student entrepreneurs, I founded a dynamic student marketplace designed to facilitate sales and exposure for student businesses both online and in-person, helping bridge the gap for those in need of additional support or simply trying to achieve greater financial autonomy.- Designed and managed a website and online store to feature 15+ businesses, increasing sales by an average of 30% by providing an efficient method for digital marketing and payment processing- Planned, organized, and promoted nine (9) on-campus student Product Fairs with a 93% participation rate, leading to the creation of a program that continues to host student expositions - Registered space at local farmer’s markets with 70+ other vendors, raising $1,300 for student groups

The Interfraternity Council Vice President of Recruitment is responsible for managing and innovating the fraternity recruitment process. This position serves as a resource for all individual chapter recruitment efforts, an aid for prospective students and members, and a collaborator for university-wide council affairs. The VP of Recruitment is in charge of organizing Greek-wide events (such as Greek Preview, Local Week, Long-Distance Week, etc.) to supplement the recruitment process and promote our community.- Unanimously elected by 32 presidents to represent the largest western Greek community with 4,500+ incoming freshmen and transfer students through both written and oral correspondence including regular orientation presentations (Advising & Orientation, Admitted Student Preview, etc.)- Successfully introduced and organized two summer recruitment weeks for incoming freshmen, managing transportation, food/housing, and recruitment schedules for all 32 fraternities- Appointed and directed Greek Ambassador committee of 10 student leaders to aid in operational duties and event coordination- Managed organization website and resources, providing executive teams with training sessions to administer tools and procedures including a newly released GreekRush recruitment CRM program- Collaborated with leaders at regional conferences and assisted in all IFC Council initiatives

- Led and optimized media technology operations, showcasing expertise in both hardware and software, to assist faculty and patrons with technical and research projects- Independently managed remote media locations, ensuring 99% uptime and resolving 95% of issues without additional resources- Implemented media training program, leading to a 25% increase in member activity by promoting accessibility and consistent understanding of organization services and procedures- Championed the use and maintenance of advanced media management software, which bolstered asset tracking accuracy by shortening return processing time by 20%

Conducted a variety of leadership responsibilities and familiar with a wide selection of UW Cafe locations. Handled money, utilized a POS system, managed employees, often worked alone, handled food, performed opening and closing responsibilities, completed paperwork, and fulfilled barista duties (cleaning, making coffee, stocking, etc.).- Effectively managed teams of 10 student employees regularly to increase revenue streams of 15+ café departments across the university campus- Provided onboard and skill training to new hires to ensure efficient sales practices are exhibited and company procedures are followed - Demonstrated superior customer experience by assisting consumers in courteous and professional manner- Analyzed inventory management documents to forecast weekly supply orders for largest revenue generating café operations

Serving as an external, in-field representative to support and expand the Serengetee brand and its core values grounded in international philanthropy. I collaborated with regional representatives to host minor events and manage the promotional schedule for my target segment.

- Represented the 120 members of the WA-Beta chapter of Sigma Phi Epsilon fraternity at the University of Washington to incoming members and parents- Developed new marketing and recruiting strategies for Sigma Phi Epsilon to help establish the brand at the University of Washington - Recruited the largest incoming freshmen class increasing the fraternity operational revenue by 20%- Lead the recruitment team with a clear vision and upheld the values-based strategy of the national fraternity - Effective written and verbal communication with prospective members and their families through letters, cold calls, sales pitches, and academic workshops - Organized and facilitated numerous chapter-wide recruitment events efficiently and successfully

Prepared, primed, and painted local homes

Worked as an official for youth basketball games and soccer games hosted by their sister company