Jared Jacobs Email & Phone Number

San Diego, CA, US

San Diego, California, United States

• Acted as project lead, analyzing assigned specifications, planning, designing, and implementing software solutions.
• Lead multiple small and large projects at a time that are complex, have a system-wide impact, and integrate across the organization for both internal and customer environments.
• Designed and participated in system integration testing of operating systems, system utilities, and technologies, ensuring that all possible impacts of the new technology on the current infrastructure are considered.
• Managed, monitored, and recommended performance improvements for internal and customer environments.
• Created technical documentation and proposals for existing and prospective client projects.
• Served as an escalation point to team members and clients experiencing unresolved support issues across multiple areas of expertise including systems administration, security, etc.

San Diego, California, United States

• Lead a team of highly skilled technicians to support and consult multiple clients with all of their IT needs.
• Provide direct client support with the implementation or migration to systems including: Slack, Office 365, Mosyle, Okta, Jira Service Management, Google Workspace, Zoom, and 1Password.
• Oversee and manage company projects including new office build outs, software, computers, and more using a mix of Asana and Jira for project management.
• Develop relationships with key stakeholders ensuring that clients have a high level of satisfaction. Research, analyze, and documents the best-in class hardware, software, and peripherals to provide recommendations for.

San Diego, California, United States

San Diego, California, United States

San Diego, California, United States

NAS North Island, California

• Provided first level hardware and software support to the CAMEO Family of Systems for the Navy and Marines.
• Worked closely with military leadership to ensure the CAMEO environment was performing and functioning correctly.
• Maintained private networks of multiple 50 or more computer systems to ensure they were running the most up to date software configuration and publications.
• Automated system tasks to allow for less system downtime and ease use for the customer.

Abroad

• Data Systems Chief for the Aviation Combat Element serving 600 users and deploying expeditionary networks in austere environments.
• Experience advising and troubleshooting with military personnel while deployed.
• Responsible for 300 pieces of tactical communications equipment worth $6 million and 150 classified material items.

Greater San Diego Area

• Installed and maintained United States Marine Corps domains and networks supporting up to 3000 end users.
• Designed and established hardware and server infrastructure for tactical command and control.
• Maintained DISA security compliance with Security Center and McAfee ePolicy Orchestrator.
• Supervised and trained 30 Marines.