Objective: To obtain a position in the IT industry.Summary of QualificationsEfficient team player able to contribute to the goals of the team.Persistent problem solver able to resolve issues quickly.Eager to learn about and advance Information Technology.Over 4 years of customer service experience.Specialties: microsoft access, microsoft excel, microsoft outlook, microsoft powerpoint, microsoft publisher, microsoft windows, microsoft windows xp, microsoft sql server, microsoft word, networking, operating systems, sap, sql, visio, vista, visual basic,