Jared Rosen Email & Phone Number

I am a Director of Account Management with 10+ years of experience fostering clientrelationships across account management and sales roles. I leverage my expertise in customerengagement and client services to support millions in annual recurring revenue, extendcontract lengths, and ensure that organizations gain maximum utility from Amperity’senterprise software products.After joining the team at Amperity as a Senior Manager of Account Management, I droverecord-breaking upsells while managing a portfolio of 35 enterprise clients, representing$1.2M in revenue. Since advancing to a Director of Account Management role, I haveexpanded my portfolio from 35 to 39 enterprise clients with $25M+ ARR. I lead a high-performing team of 5 Account Managers and provide coaching and mentorship regardingaccount-specific strategies, including guidance on C-suite relationships with accounts such as Under Armour, Wyndham, and Dick’s Sporting Goods.I apply a relationship-centric approach to account management. By nurturing robust clientrelationships, I have successfully extended the average contract lengths for my portfolio clientsfrom 1.5 to 2.5 years. I work closely with marketing and IT leaders across organizations toguide clients in leveraging all of our products’ relevant features, helping them fulfill and exceedtheir company objectives while establishing Amperity’s products as embedded software.Additionally, I lead cross-functional collaborations with internal teams to spearhead processimprovements across the account management function, including the universal adoption ofSalesforce for 38 employees to improve KPI tracking and reporting capabilities. I assisted informing a customer advisory board to support engagement between executives from acrossour portfolio and contributed to the establishment of a single source of truth for AccountManagers and executives, enhancing transparency and organizational efficiency.To connect or learn more about my professional experience, please send me an InMail messageor email me at jaredrosen@gmail.com.Key Strengths: Enterprise Account Management | Client Relationship Management | ClientServices | Client Development | Customer Engagement | Customer Success | Big Data |Business Development | Digital Marketing | Partnerships | Strategic Planning | ProjectManagement | Team Management | Mentorship

Listed skills include Account Management, Strategic Planning, Media Relations, Social Media Marketing, and 12 others.

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  Hobart And William Smith Colleges

  Political Science & American Studies