I lead a team of accomplished sellers to facilitate customer engagement, create solutions inside multimodal environments, and challenge all parties to go beyond norms.

-Combine J.B. Hunt unique value propositions in NVO space with existing enterprise services to drive customer solutions. -Provide consultative advice to customers reimagining their import supply chain.-Introduce NVO offerings to internal stakeholders, educating and driving awareness across the enterprise.

- Lead effort to focus operations for Fortune 500 enterprise customers. - Understand markets and driver procurement strategy using existing relationships and leveraging JBH Carrier360 technology. - Align with customer experience teams to drive mutual KPIs with customers and enable long term growth.

- Align with enterprise sales team to introduce JBH Marketplace and Shipper360 to customer base. - Evaluate customer procurement methods and recommend strategies for static and dynamic market capacity selection.

- Engage branch leaders, understanding customer base and financial performance of each team. - Provide guidance to leaders around strategy for their people, customers, capacity, and engaging other JBH business units.

Manage, develop, and position North Branch coverage and customer relations team to set and fulfill short and long term goals.Communicate and respond to internal and external customer needs by providing effective responses within 5 minutes. Evaluate operations and adjust strategies to promote margin growth in response to changing markets in seven state region.Capitalize on strong customer relationships to increase business during seasonal shifts and project-based campaigns.Facilitate team growth by challenging team members through monthly evaluations, achieving month over month load volume growth of 10-20% per person and initiating corrective action plans as necessary.

Oversaw operations for spot based transaction group of eight Carrier Sales Coordinators.Reversed below average profit trends and coverage of North Branch by isolating variation in coverage techniques and daily work flow.Grew new CPG customer into a top 5 account in ICS division over the course of one year by providing strong service with aggressive coverage.Analyzed requests and provided plans of action to fulfill approximately 50 internal and external customers’ needs with effective, low-cost solutions.

Led six-person team for spot-based pricing and transactional group.Created precoverage group, initiated procedural processes, and evaluated short and long term progress for North Integrated Capacity Solution.Analyzed and forecasted changes in key geographical markets and recommended customer pricing based on both daily spot trends and historical averages.Solicited freight from external customers, focusing on needs compared with company and division strengths.

Ranked in top 5 out of 130 CSC’s in company over July and August 2010, as measured by margin, revenue, work load, percent to budget, and percent to market purchasing Member of retail account driven project team tasked with defining project needs and meeting demand.

Direct the staff on shift to ensure tasks are performed and high quality care is provided. Facilitate medical soundness of patients residing at the Norton group home. Support and teach independent living skills for each resident while providing assistance as they complete activities of daily living.Maintain the home atmosphere, making sure it is both pleasant to the residents and physically sound and safe for day to day usage.

Create efficient communication avenues between executive office and vice presidents. Assist in decision making through careful inspection of situation and possible alternatives.

* Handle various office duties such as answering multi-line telephone calls, taking messages, and picking up the mail.* Create and update databases to monitor enrollment in various programs

Consult and develop accounts to add new equipment to existing RSA product line owned.Identify prospects via internet, current customer listings, and purchased lists.Contact prospects and gather information on prospect's business.Close sales and increase total gross profit on each of these transactions.

Increased individual attributable gross margin from $55,000 to $95,000 per month in 2 years.Grew #1 gross profit account up from #6 from 2006 to 2008. Develop strong relationships with all customers and increase product movement as a result.Recognize key competitors at each account and create pricing models for best profitability.Drive business by recognizing unique customer needs and creating optimal experience to increase repeat business in each territory.