Senior Consultant, Director, Customer Integrator, Vice President
At TietoEnator I was Management Consultant in TietoEnator Digital Innovations. - I did among others corporate wide end-to-end process performance enhancement project and development of new concepts, services including sourcing, production and partnership. - The previous position in TietoEnator was Vice President of business unit consisting operations like marketing, sales, service production and development, and at the same time as Customer Integrator, responsibility of partnership with major customer. My major achievements were the change management of three years ago outsourced unit, customer relationship management, sales management and managing of 100+ employees IT service organization and its performance by restructuring of operations. - Prior above mentioned job, I was as Director of Solution Advisory Services in TietoEnator Manufacturing and before that Management Consultant in Digital Business Competences Unit of TietoEnator Oyj. Our major achievements were to produce value added services for our major customers, such as IT strategies alignment with business strategies. Another field of operations was harmonization of processes in post merger integration (PMI) cases and outsourcing, as well as corporate wide sourcing strategies. All these are done in good co-operation with other units in order to get improved sales of them. (www.tieto.com)Major achievements:• New concepts creation concerning business and IT strategies and outsourcing• Customer satisfaction and partnership enhancement• Operational performance enhancement in outsourcing cases