Juan Ángel Rivera Sánchez Email & Phone Number

Área Metropolitana De Tampico

• Achieved a 25% increase in sales revenue in the time I have held the position.• Control of the operation and sales management from negotiating rates with carriers, availability of units, monitoringunits, customer service and after-sales service.• Developed and implemented new sales plans to expand the customer base and increase customer retention.• Efficiently analyze the competition and adequately adjust costs based on the supply and demand of our service.• Commercial prospecting and acquisition of new clients.• Management and training of the sales team (5 people) to meet and achieve sales objectives.

Tampico, Tamaulipas, México

• I conducted an initial analysis related to the situation of the company (finance, logistics, payroll, administration, human resources).• I modified the Organizational Chart of the company in order to have a better internal understanding about the roles and functions of eachworker.• I requested and organized all the information given by the staff using a series of interviews during the initial stage.• I improved the logistics of personnel transportation by 50%.• Improvement of the payroll process.• I developed the knowledge management practice as an enabler of organizational learning. • I developed a Balanced Score Card as first step to solve the opportunities that we found by implementing it.

Área Metropolitana De Ciudad De México

• I created the annual Promotions Plan for Airports and Hotels in Mexico, developing advertising campaigns.• I developed the new distribution of the categories (products), for the new retail premises.• I participated in sales and objectives meetings where the new goals of the company were discussed with the top management.• I implemented and developed jointly with the Spain headquarters the new social media strategy and guidelines according to the philosophy of the company.• I attended to the visual and brand design for the new chain of restaurants the company had acquired in order to give a twist to the brand image the consumers had.• I negotiated the addition of new suppliers inside and outside Mexico City, in order for the distribution of the material for new campaigns.• I analyze data from the marketing research regarding customer needs and the development of actions to fulfill these.• I trained the customer service team to make more efficient the operation improving their evaluations from our customers in a 75% satisfaction rate.• I supported in the development of the pricing strategy.

Tampico Y Alrededores, México

• I managed and controlled the ins/outs of the fixed assets of the company, originating a new system for their administration (up to 3,000 fixed assets).• I updated the inventory of fixed assets during the administration of the government in the state.• I monitored and gave follow-up to the new acquisitions of assets.• I supported private and government auditors by providing them with all the necessary information/documents in order for them to perform a quality audit.

Ciudad De México

• I supervised the Unilever account as their regional communications planner (LATAM), researching qualitative data for the creation of the target according to the client´s profile and adding it to the media strategy. (Consumer Behavior)• I gave support to different areas when the company was at a pitch, competing for the acquisition of new accounts (clients).• I followed-up and monitored online ad traffic of the brands I was in charge of.

Master Of Business Administration - Mba

MBA Candidate at IPADE Business School

Bachelor'S Degree, Marketing Internacional

Exchange Program, Marketing Internacional

My time from september 2011 to december 2011 at this university was to improve my habilities in the english language and to complete.