Take lead of scrum teams, defining product vision, roadmap, and growth opportunities, communicating with stakeholders throughout the project. Work with internal and external contacts to analyze needs and align product roadmap to strategic goals.

Onboard new clients using our tools and process to ensure a great experience for our teammates and clients. Create new monitoring standards so that both teammates and clients understand what and how we monitor their infrastructure so the client has the confidence in the service. Evaluate new technologies to help enhance the services to optimize the teammate and client experience

Manage Customer's day-to-day Storage Infrastructure