Jarod Sutton Email & Phone Number

Woodbridge, Va, Us

Woodbridge, Va, Us

Claymont, Delaware, Us

The easy button for patient communication.Built for busy ERs and hospitals, Vital sits on top of your EHR to communicate with patients & family when staff are too busy.AI explains lab and radiology results in plain language, predicts wait times, and anticipates patient complaints before they escalate. Discharge goes faster. Patients are prepared for every conversation. Nurses save time and registration staff find a more peaceful waiting room.

Broomfield, Co, Us

Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team.

Chicago, Us

New York, Ny, Us

We offer business solutions and personalized options for gifting through our proprietary digital “gift of choice” platforms that combine fun, personal experiences with expert gift curation and advanced technology.At Snappy, we thrive on connecting people and cultivating meaningful relationships through the power of gratitude and gifting. Our “recipient picks” experience ensures you send the perfect gift every time, for everyone, on every occasion.

Worldwide, Oo

• Assess business needs and problem areas to create focused solutions specific to Salesforce's capabilities and functions.• Lead discovery sessions to gather customer requirements and map them to Salesforce specific features and functionalities.• Demo developments within Sprint scope to client leadership providing project progress and milestone checkpoints.• Lead development team meetings to review JIRA board progress and User Story prioritization in relation to Sprint goals.• Analyze UAT feedback from client (FEMA) to recognize areas of platform improvement to foster client adoption.• Monitor employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.• Develop flowcharts and diagrams to lay out logical operational steps.• Document procedures and business processes and shared information with appropriate stakeholders.• Perform gap analysis based on current state technology and perceived future state architecture with respect to project roadmap.• Mitigate risks and blockers to prevent implementation creep.

Kraków, Pl

Use the power of advanced AI to...- Build and manage immersive B2B, B2C, B2E loyalty programs- Design and run captivating marketing campaigns- Deliver personalized CXs across multiple touchpoints- Collect zero & first-party data and analyze customer behavior- Create and deliver a highly engaging loyalty app and website

Branchburg, Nj, Us

• Developed documentation and logs of implemented solutions and generated and submitted daily reports.• Managed contracts valuing $600,000 for Visa and Apollo while simultaneously providing support to Managers and Directors for Fortune 500 clients.• Measured customer support success with clear metrics to resolve 25% of customer issues in backlog daily.• Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.• Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.• Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.• Lead End-to-End implementations and project design for SaaS solutions.• Worked with internal support team to troubleshoot, reverse engineer, and resolve tickets revolving around system bugs and complex configurations.• Monitored metrics and developed actionable insights to improve efficiency

Washington, Dc, Us

• Collaborated with team members on Infor® ERP management tool as a means to streamline business processes and to update current project information leading to improved internal tracking for all managers within the department.• Planned and implemented MS© SharePoint as a process improvement measure to ensure an efficient transmission of data across all functional aspects of customer service.• Constructed and implemented scoring matrix for Federal Government RFQ and conducted a SWOT analysis to drive upper management decision-making. • Analyzed and proposed new design alternatives to store data more efficiently to optimize business processes. • Conducted fleet card reconciliations and internal control reviews to identify anomalies and detect fraud.• Managed insurance portfolio to minimize exposure to risk and reduce incidence of invalid claims.• Conducted cost benefit analysis to optimize corporate credit card accounts.• Supplemented event planning in a project manager role to ensure equipment, employee shifts and breaks, and employee roles are defined and accounted for prior to event start date.