Jaron Bailey Email & Phone Number
@nelnet.com
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Who is Jaron Bailey? Overview
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Jaron Bailey is listed as Workday Engineer at Nelnet, a company with 3119 employees, based in Lincoln, Nebraska, United States. AeroLeads shows a work email signal at nelnet.com and a matched LinkedIn profile for Jaron Bailey.
Jaron Bailey previously worked as Information Technology Engineer - Change Management at Nelnet and Workforce Management Lead - Customer Experience Management at Spreetail. Jaron Bailey studied at University Of Nebraska-Lincoln.
Email format at Nelnet
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AeroLeads found 1 current-domain work email signal for Jaron Bailey. Compare company email patterns before reaching out.
About Jaron Bailey
Jaron Bailey is a Workday Engineer at Nelnet. He possess expertise in call centers, microsoft excel, customer service, microsoft office, leadership and 11 more skills.
Listed skills include Call Centers, Microsoft Excel, Customer Service, Microsoft Office, and 12 others.
Jaron Bailey's current company
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Jaron Bailey work experience
A career timeline built from the work history available for this profile.
Information Technology Engineer - Change Management
Current
Workforce Management Lead - Customer Experience Management
- Created WFM team to monitor real-time customer service
- Implemented WFM/Telephony/Chat software systems (Calabrio/Intercom/Cisco)
- Implemented WFM policies around attendance, paid time off, scheduling
- Created new metrics to analyze work efficiency and team/individual work performance
- Build and manage staffing models to accurately predict short and long-term headcount needs
- Make staffing recommendations to senior leadership
Workforce Dialer And Telecommunications Analyst
- Analyze call center data to find trends and opportunities for improvement
- Create and manage reports on a daily/weekly/monthly basis to show operational efficiencies and areas in need of improvement
- Determine productivity on both a small and large-scale basis
- Work closely with leadership in multiple departments to ensure call center metrics are met
Scheduling Analyst - Workforce Management
- Use call volume forecasts to determine scheduling
- Manage schedules for 1000+ agents
- Developed SQL queries to automate manual processes
- Created complex excel dashboard to keep track of call center agents and staffing levels
- Assisted with on-boarding workforce systems
- Mentored and coached real-time specialists
Real-Time Specialist - Workforce Management
- Created a variety of reports for dialing campaigns and agent stats
- Problem-solved auto-dialing issues
- Oversaw and prioritized interactions from call center sites in 3 different states to keep the call center efficient
- Ran dialing campaigns and ensured due diligence priorities was completed on time
Dap Resolution Agent
- Worked with excel to keep work statistics up-to-date
- Managed delinquent accounts
- Resolved accounts prior to default
Skip Tracing Specialist
- Worked with home-grown application to ensure workflow completion
- Processed return mail to ensure due diligence completion
- Used various websites to update demographic information
Colleagues at Nelnet
Other employees you can reach at nelnet.com. View company contacts for 3119 employees →
Alicia Elliott
Colleague at NelnetClarksville, Tennessee, United States, United States
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VP
Virginia Perez
Colleague at NelnetDallas County, Iowa, United States, United States
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CS
Cody Sypal
Colleague at NelnetLincoln, Nebraska, United States, United States
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JC
Jeremiah Carlson
Colleague at NelnetLincoln, Nebraska, United States, United States
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MM
Melina Mcdaniel
Colleague at NelnetBurwell, Nebraska, United States, United States
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HS
Heevy Sindi
Colleague at NelnetLincoln, Nebraska, United States, United States
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OM
Oscar Munguia
Colleague at NelnetLincoln, Nebraska, United States, United States
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CW
Cal Wilkinson
Colleague at NelnetApache Junction, Arizona, United States, United States
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MT
Marianne Thomason
Colleague at NelnetIndianapolis, Indiana, United States, United States
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MC
Michele Callahan
Colleague at NelnetAurora, Colorado, United States, United States
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Jaron Bailey education
Education record
Bachelor'S Degree, Computer Science
Education record
Education record
Education record
Frequently asked questions about Jaron Bailey
Quick answers generated from the profile data available on this page.
What company does Jaron Bailey work for?
Jaron Bailey works for Nelnet.
What is Jaron Bailey's role at Nelnet?
Jaron Bailey is listed as Workday Engineer at Nelnet.
What is Jaron Bailey's email address?
AeroLeads has found 1 work email signal at @nelnet.com for Jaron Bailey at Nelnet.
Where is Jaron Bailey based?
Jaron Bailey is based in Lincoln, Nebraska, United States while working with Nelnet.
What companies has Jaron Bailey worked for?
Jaron Bailey has worked for Nelnet and Spreetail.
Who are Jaron Bailey's colleagues at Nelnet?
Jaron Bailey's colleagues at Nelnet include Alicia Elliott, Virginia Perez, Cody Sypal, Jeremiah Carlson, and Melina Mcdaniel.
How can I contact Jaron Bailey?
You can use AeroLeads to view verified contact signals for Jaron Bailey at Nelnet, including work email, phone, and LinkedIn data when available.
What schools did Jaron Bailey attend?
Jaron Bailey studied at University Of Nebraska-Lincoln.
What skills is Jaron Bailey known for?
Jaron Bailey is listed with skills including Call Centers, Microsoft Excel, Customer Service, Microsoft Office, Leadership, Process Improvement, Business Analysis, and Team Building.
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