Own and operate multiple franchise territories in Central and East Texas, providing environmentally friendly solutions to maintaining a healthy home or place of work.

⇨Won Emergency Manager of the Year in 2014.⇨Initiated newly implemented Emergency Management Department; reached out to multiple agencies and partners to maximize emergency plans.⇨Wrote grant proposal and gained ~$2M of state and federal funds to cover assessed county-wide flood damage.⇨Trained over 30 departments on emergency readiness and resiliency plans and resolved potential hazards for ~250 sites by initiating real-time, worst-case scenario software system. ⇨Developed first-ever comprehensive Flood Protection Plan to identify at-risk properties and infrastructures and submitted proposals to reduce/eliminate losses after collaborations with multi-jurisdictional planning team.

⇨Ran state approved emergency medical training programs and trained over 1000 students in emergency medical licensing.⇨Consulted with corporations and gained business to support First Responders in continuing education and licensing processes. ⇨Complied with the Department of State Health Services; strictly adhered to licensure processes, course delivery standards, and reporting protocol.⇨Hired and trained contractors; employed HR functions to support business objectives.

⇨Managed shift operations to include employee supervision, system status management, logistical support, and incident management for 14 stations.⇨Directed operation for licensing processes; directed personnel in Texas Department of State Health Services, Williamson County EMS, and county agencies. ⇨Oversaw EMS Fleet vehicles; scheduled maintenance, advanced vendor relations, recorded vehicle specifications, performed manufacturing audits/inspections, and coordinated new vehicle in-service procedures.⇨Organized special operations groups/teams within Williamson County to support the County All-Hazards response⇨.⇨Developed and implemented new policy and procedures on controlled substances to minimize misuse and maintain DEA compliance.

⇨Initiated safety inspections, maintained compliance with OSHA and the National Fire Protection Association Life Safety Code, performed accident investigations and root cause analysis, completed comprehensive ergonomic evaluations resulting in new processes on the manufacturing floor for 45 facilities.⇨Rewrote and revised all safety policies, emergency preparedness plans, and trained hospital staff; achieved zero deductions during Joint Commission on Accreditation of Healthcare Organizations (JCAHO) audit.⇨Authored Safety and First Responder Programs for new facilities and incorporated effective training events to build employee awareness and reduce injuries/safety-related events.⇨Served as a liaison to public safety agencies; coordinated exercises and reviewed procedures to assess results.⇨Implemented new occupational safety and health software program to track all work-related injuries and illnesses; monitored system.

⇨Managed the Safety Program for a Level II Trauma Center and satellite care facilities; performed safety inspections to ensure compliance with OSHA, Joint Commission, and Life Safety Codes, developed hospital patient decontamination plans, and initiated a hospital disaster exercise program. ⇨Performed routine accident investigations to identify the root cause and implemented corrective actions. ⇨Trained employees and executives in new/updated safety and emergency policies and procedures; enforced compliance to protocol. ⇨Instituted safety and emergency preparedness procedures for the opening of new Regional Level IV Trauma Centers throughout East Texas.

⇨Rapidly responded to 911 calls requiring emergency assistance, ensuring general and critical care during transport from various locations; saved hundreds of lives.⇨Interacted effectively with culturally and socioeconomically diverse populations to ensure superior patient experiences and collaborated with hospital staff, law enforcement, and firefighters to relay imperative information.⇨Maintained station and unit readiness; kept adequate supplies and tested equipment to perform duties.