Jarrett Karner Email & Phone Number

Washington, Dc, Us

Baltimore, Maryland, United States

Baltimore, Maryland, United States

Hanover, Md

• Utilized Oracle business applications and Vendor Management Systems (VMS) to audit accounts and ensure accurate client and billing information related to Statements of Work, Exhibit A’s, and Service Agreement terms.• Served as support liaison for Headquarters, Field Offices, and Operational Support Groups for questions on national accounts such as aging, client billing, payment policies and/or procedures.• Supported Project Managers and Business Development Managers in dealing with stakeholders and project sponsors on various tasks.• Participated in client kickoff meetings to gather information pertinent to project startup.• Utilized advanced Excel techniques such as pivot tables, macros, lookups, and concatenation formulas to manage accounts, resolve discrepancies, and provide forecasts.• Selected to audit and design training documents for department by upper management.• Assisted in the identification of key performance indicators (KPIs) for measuring project success and tracked KPIs throughout the lifecycle of each project• Provided guidance and support to team members regarding best practices in project coordination techniques and tools• Managed relationships with external vendors or contractors involved in the execution of technical projects• Developed and maintained strong relationships with key stakeholders, ensuring their needs were met throughout the project lifecycle• Managed multi-million-dollar Accounts Receivables, auditing national accounts and resolving discrepancies using advanced Excel techniques and Oracle applications.

Baltimore, Maryland Area

Baltimore, Maryland

Baltimore, Maryland, United States

• Assisted with estimates and site surveys for residential and commercial customers.• Tasked with pulling permits in multiple counties throughout Maryland including Baltimore City• In charge of keeping weekly schedules for all installs, estimates, and service calls.• Ensured all necessary permits were obtained before commencing construction activities at each site location• Resolved conflicts or disputes that arose during projects in a fair and diplomatic manner• Optimized scheduling for installs, estimates, and service calls, boosting operational efficiency and customer satisfaction in HVAC services.• Coordinated material procurement and equipment logistics, ensuring smooth project execution and minimizing construction delays.• Managed customer relationships through proactive follow-ups, facilitating contract closures and maintaining post-installation support.

Baltimore, Maryland Area

Associate Project Management Certification, Project Management

Education record

High School Diploma

Activities and Societies: JV Baseball, Varsity Baseball, JV Football, Summer Reading Committee