Jarrod D. Email & Phone Number

New Hampshire, United States

Retail Store Manager – Senior Store Manager | GNC● Accountable for the day-to-day operations of GNC stores in conjunction with the District Manager● Hiring/recruiting and training staff. Provide continuous feedback on work performance.● Creating a positive work environment, displaying GNC brand loyalty, exceptional customer service and driving sales.● Responsible for ordering merchandise and supplies to maintain appropriate inventory to maximize sales and maintain store appearance.● Interacting with customers and is committed to helping them choose the right products, as well as making recommendations based on your overall product knowledge and understanding of their needs.● Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines while being detail oriented.● Software and Applications: Xenia, Back Office, Enspire, Microsoft Teams

Goffstown, New Hampshire, United States

● Experience repairing, diagnosing, and maintaining vehicles such as: Honda, Acura, Chevy, Ford, Dodge, Toyota, and others. ● OBD2 Reader/Scanner● Engine Swaps● Engine Rebuilds● Brake replacements● Tire changes, repairs, and rotations● Fabrication● Oil Changes● Axles● Exhaust repairs● Brakes and Rotors● Suspension adjustments● Radiators, hoses● Wheel bearings● Bushings● Timing chains● Head gaskets● Valve replacements● Tune-ups● Fuel pumps● Fuel regulators● Heater blower and resistor● Catalytic converter● Automotive diagnosticsOwner and Reference: Antonio Lopez

Hudson, New Hampshire, United States

• Ensured customer satisfaction by following procedures, monitoring process input and output capabilities, and following continuous improvement activities. • Completed quality department activities, including ISO implementation/maintenance, preventative and corrective actions, and continuous improvement activities.• Assisted in maintaining ISO quality management system.• Assisted in daily activities of the Quality Department.• Participated as a Quality representative on new product development teams.• Internal audits - conducted audits, documented findings, and followed up on corrective/preventive actions.• Equipment calibration.• Assisted with the investigation and disposition of nonconforming material (MRB).• Corrective/preventive action.• Identified potentials for product quality improvements.• Communicated process/product quality standards to plant personnel through personal discussion, written instruction, training activities, etc.• Quality measuring and reporting for quality improvement programs.• Followed work instructions for tasks associated with products, processes, and testing requirements.• Completed continued training sessions on quality control activities.• Led continuous improvement initiatives to improve quality and efficiency and reduce scrap.• Performed first-article inspections.

Goffstown, New Hampshire, United States

● Provided customer service and sales through customer engagement.● Worked on the sales floors and answered questions about products, merchandise, and services.● Put away merchandise and recorded product inventory levels.● Made recommendations and informed customers of relevant sales events.● Promoted company programs such as customer loyalty program participation.● Received a certificate for providing the best customer service, and most shoes sold to satisfied customers.

Goffstown, New Hampshire, United States

● Engaged and connected with customers by providing excellent customer service.● Assisted customers; located merchandise using various methods; answered questions quickly and accurately.● Supported the sales floor, fitting room, check-out, and back-of-house processes.