• Employee Relief Team Member, deploys to natural disasters to help recover stores, restore, manage and maintain operational processes during times of emergency.• Investigation of inventory shrinkage, internal, operational and externally driven losses. Successful reduction of shrink over consecutive years.• Investigation, detection, apprehension of shoplifters. • Training and mentoring new associates.• Responsible for input of cases into a central database, review of accident and safety issues, performing root cause analysis for incidents.• Execution of merchandise protection, and compliance audits curtailing to shrink and safety throughout a $45M+ year location.• Keeping the company within compliance of Local, State, and Federal requirements, as well as reducing shrink throughout the facility.• Develop and maintain relations with store operations team, as well as local law enforcement officials.• Identify root cause of shrink and safety issues, and develop plans to reduce incidents within the store.• Validate company programs are being executed as well as incentivize and reinforce associate core behaviors.

• Regional BOLO Team Member, responsible for designing, communicating, and training on the BOLO program used to communicate External and ORC activities to the entire region.• Responsible for detection, investigation & apprehension of shoplifters. • Investigation of inventory shrinkage, internal, and externally driven losses.• Responsible for input of cases into a central database, review of accident and safety issues, as well as merchandise protection, and compliance audits of safety and shrink throughout an $80M/ year location.• District APA Trainer, responsible for scouting, recruiting, and training potential new Asset Protection Associates internally and externally.

Identified internal and external shrink. Conducted surveillance of shoplifting subjects, and apprehensions, as well as conducting internal investigations.Monitored physical security of the store and parking lot. Trained and mentored sales floor associates to observe and report dishonest behaviors.Achieved internal investigators store of the year, closing 13 dishonest employee cases with over $45,000 in admissions and prosecutions. Conducted diamond and jewelry audits to ensure accuracy.

• Regional BOLO Team Member, responsible for designing, communicating, and training on the BOLO program used to communicate External and ORC activities to the entire region.• Responsible for detection, investigation & apprehension of shoplifters. • Investigation of inventory shrinkage, internal, and externally driven losses.• Responsible for input of cases into a central database, review of accident and safety issues, as well as merchandise protection, and compliance audits of safety and shrink throughout a $95M/ year location.• District APA Trainer, responsible for scouting, recruiting, and training potential new Asset Protection Associates internally and externally.

Worked 3 days a week at a local school to help tutor and mentor at risk youth. Helped plan and organize events, logistics and projects for kids, as well as assisting in summer school activities.Worked two days a week in an office where I conducted data entry in an office setting using Microsoft Excel. I managed and tracked financial expenses categorically and reviewed payroll. Covered findings with the branch manager and office manager, and ensured the budget was kept to weekly when it came to managing petty cash and office expenses.