Key skillsCommunication: Dealing with customers at all levels via telephone and in person to ensure successful communication via actively listening and probing question.Problem solving: Resolving in depth queries in a methodical manner independently and with internal or external business coworkers to find the appropriate resolution for efficiency and high levels of quality.Team player: Enjoy sharing knowledge and encouraging development of others to achieve specific team goals.Time manager: Shows up before time to work to ensure that I`m not late and on time. Always make time just incase I have to come in for another coworker.Planning and organizing: Refined planning and organizational skills to balance work, team support and responsibilities in a timely and professional manner.