Jasmine Clarke Email & Phone Number

Birmingham, Gb

Solihull, England, United Kingdom

Coventry, England, United Kingdom

Serving as Severn Trent's key point of contact for the Retailers (our customers) that I account manage, this role has required me to assess each of my Retailer's requirements to create structure around their accounts, including tailored communications, meeting schedules, and service reviews to discuss operational performance and transformation, as well as market opportunities and concerns. It is my responsibility to obtain and deliver feedback on what we can do to improve our service to these… Show more Serving as Severn Trent's key point of contact for the Retailers (our customers) that I account manage, this role has required me to assess each of my Retailer's requirements to create structure around their accounts, including tailored communications, meeting schedules, and service reviews to discuss operational performance and transformation, as well as market opportunities and concerns. It is my responsibility to obtain and deliver feedback on what we can do to improve our service to these Retailers, and champion the implementation of changes to our way of working, as well as providing support and advice related to Severn Trent policies or retail market guidance. This is a fast-paced role that has required excellent internal stakeholder management. Despite this being my first role in the water industry, it has also seen me become a point of escalation for complex queries and customer requests, and I have had to develop a strong knowledge base in a short timeframe to be able to effectively resolve these. Show less

Birmingham, England, United Kingdom

Building upon my previous roles, this sees me responsible for delivery success across all of Columba's business units. In addition to overseeing the managed pitches and growing our agency network, I am now also responsible for the structure and growth of our new marketplace. It is my job to ensure that we have the right pieces in place to grow and learn from the marketplace, whether that be organising and conducting user research, ensuring our tech team has everything required for design and… Show more Building upon my previous roles, this sees me responsible for delivery success across all of Columba's business units. In addition to overseeing the managed pitches and growing our agency network, I am now also responsible for the structure and growth of our new marketplace. It is my job to ensure that we have the right pieces in place to grow and learn from the marketplace, whether that be organising and conducting user research, ensuring our tech team has everything required for design and build, and so on. I am also responsible for growing and managing the Delivery team as the company grows. Show less

Birmingham, England, United Kingdom

This change in title came to reflect the increased responsibility I had taken on, including: running our managed pitch process, managing client relationships, managing the operations team, and managing tech contractors.

Birmingham, United Kingdom

A diverse role that involved relationship building with brands and agencies across the West Midlands. Initially the role involved: creating content (both for marketing and existing clients), organising pitch meetings between parties, researching ways to optimise operations, and conducting interviews. Over time, as I became more familiar with the business, I took charge of brief management. It was my responsibility to help to guide brands through the pitch process from start to finish, and help… Show more A diverse role that involved relationship building with brands and agencies across the West Midlands. Initially the role involved: creating content (both for marketing and existing clients), organising pitch meetings between parties, researching ways to optimise operations, and conducting interviews. Over time, as I became more familiar with the business, I took charge of brief management. It was my responsibility to help to guide brands through the pitch process from start to finish, and help them to find and meet with suitable marketing agencies. More broadly, I became responsible for improving SOPs within the company, and provided support to the tech team, taking on the role of business analyst. Show less

As Bluecoat Wealth Management has developed and expanded, notably to incorporate a sister wills and trusts company, so did my role with the company. Starting out I was responsible for sending portfolio valuations to clients, updating client dividends on our company platform, as well as a number of smaller tasks around the office. I then became additionally responsible for organising and preparing for client reviews, dealing with client queries, publishing communications, writing blog posts… Show more As Bluecoat Wealth Management has developed and expanded, notably to incorporate a sister wills and trusts company, so did my role with the company. Starting out I was responsible for sending portfolio valuations to clients, updating client dividends on our company platform, as well as a number of smaller tasks around the office. I then became additionally responsible for organising and preparing for client reviews, dealing with client queries, publishing communications, writing blog posts, rebalancing some client portfolios, maintaining and updating our VCT database and dealing with compliance for new business. I also contributed ideas towards both businesses moving forward and review current processes, attending quarterly board meetings. I took it upon myself to create ways in which data can be more clearly disseminated for daily use. Show less

Les Menuires, France

A high-pressure, fast-paced role that frequently involved working under pressure, whilst delivering optimal customer service, during peak ski season. The role involved waitressing, housekeeping and food-running for Le Skilt Hotel, Les Menuires, although other tasks, such as dessert preparation and delivery unpacking, had to be taken on when faced with time constraints.

Partridge Green

I was tasked with general office administration such as: filing, archiving, photocopying. I also became skilled at using Excel to enter sale invoices and purchase invoices into the Sales Day Book and Purchase Day Book accounts.

Bachelor’S Degree, International Relations With Political Science, Class I

Activities and Societies: Rugby, Carnival Rag, Japan Society I received a First Class Honours BA in International Relations with Political.

International Baccalaureate

Activities and Societies: Rugby (captain), hockey, rounders, gospel choir, house singing, Grecians Ball Committee I achieved 36 points.

Education record

Activities and Societies: Senior PE prefect, netball, rounders, athletics, cross country, basketball, football I achieved 7 A*s, 5.