Client Experience Manager
CurrentClient Liaison and Account Management in the financial sector for the last 12 years, including six years at a wealth management company. I joining Lucent in June 2016, where I liaises with third party product providers to create analytics reports on our clients’ existing investments and pensions.My main role it to ensure our clients experience the very best service available, we really do care, and go the extra mile to achieve the best outcome for all our clients.